Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (17) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Fair pay And opportunity for commission" ((in 5 reviews)); "Great people to work with and great potential for growth." ((in 5 reviews)); "Remote work from home position" ((in 4 reviews)); "Great benefits available." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 4 reviews)); "Not enough supervisor help which they state you must get help to get off a call but have 50 people and 3 Supervisors so explain that math." ((in 3 reviews)); "Lies across the board from getting annual reviews to approved time off." ((in 2 reviews))

What are employees saying about United Collection Bureau redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau redundancy and their outlook for job security at United Collection Bureau in 2026.

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United Collection Bureau

United Collection Bureau Reviews

2.5

32% would recommend to a friend

(105 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity and inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture and values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

105 reviews

1.0

1 Apr 2026

Not for the faint of heart.

Baby sitter

Recommend

CEO approval

Business outlook

Pros

Pay day, lunch hour, quitting time.

Cons

Managers are incompetent. Should be better trained to be incharge of people.

2.0

4 Dec 2025

Good luck

Collections specialist

Recommend

CEO approval

Business outlook

Pros

Co workers are great, has ok health benefits

Cons

Very draining, bosses constantly watching over you, unreasonably high “goals” little to no room for advancement.

1.0

14 Sept 2025

NOT FOR PARENTS

Call center agent

Recommend

CEO approval

Business outlook

Pros

Steady paycheck, kitchen to warm food, free unlimited coffee, company paid life insurance

Cons

No work/life balance, no care for mental health, if you work in DOR dept (collections for state) like I did you get no raises, no bonuses, no commission and yet expected to push hard for payments from extremely angry callers. The calls are almost always highly escalated and I got told to kms at least once or twice a day. Lots of politics and favoritism. If you have to take a few days off because you and your kids are extremely sick they fire you.

Viewing 1 - 3 of 105 Reviews

Jobs at United Collection Bureau

Compliance Review Associate - Clerical

Toledo, OH

USD 32K - USD 44K /yr

(Glassdoor Est.)

View job

FS Posting Specialist

Correspondence Response Specialist

Toledo, OH

USD 37K - USD 52K /yr

(Glassdoor Est.)

View job

Compliance Review Associate - Clerical

Financial Services Posting Clerk

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United Collection Bureau

United Collection Bureau Reviews

Ratings by category

Reviews by job title

Not for the faint of heart.

Good luck

NOT FOR PARENTS

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