United Consortium Reviews

Owner is overbearing and too involved

While the sales, marketing, and graphic design games are on-point, the operational and technical capabilities are far from state of the art, and improvements are only reactive, never proactive. Executive management means well but seems to rely on poor technical advice. Scientific foundations of products are critically neglected; no meaningful product development process (scale-up or pilot batches) prior to launches, and specifications are weakly established and poorly controlled. Real commitment to quality system is left wanting; the grandiloquent quality policy is posted everywhere, but that doesn't mean QA/QC is truly empowered or properly equipped to catch the types of actual problems for which the products are at risk. Non-conformities and product defects are rarely investigated to a solvable root cause. Watched several higher-level subject matter experts leave with no comparable replacements; duties and responsibilities were generally rolled onto other positions and/or assigned to largely unqualified individuals. Low-key collective panic every time an audit rolled around, followed by cocksure self-congratulation for barely scraping over the bar.