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United Merchant Services

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United Merchant Services Reviews

2.6

21% would recommend to a friend

(37 total reviews)

Jay Yoon

45% approve of CEO

30% positive business outlook

United Merchant Services has an employee rating of 2.6 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Merchant Services employee rating is 30% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

37 reviews
1.0
9 Jan 2015

OH HELL NO!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only good thing I could say about this company is that the employees are nice. There's really nothing else I am able to say.

Cons

The work environment is horrible! Its a 9-6 prison camp! People can't wait to clock out soon as it hits 6:00 pm, the floor actually rumbles and it seems like a mini earthquake. They pay is horrible and they will try to low ball you as much as possible. The upper management do not care about the employees at all. They expect you to work 40+ hours a week with little to no OVERTIME PAY. HR dept has no clue what they're doing and is only in favor of sucking up the the CEO and COO. The upper management clearly has no idea what they are doing also, upper management are managing 2 or more depts at the same time. when they clearly have the slightest knowledge. All they want to do is work the employees to the max and pass the work on as their own. I know that a lot of companies have upper management pointing fingers at each other, but at this company everyone is determine to destroy each other. Instead of trying to figure a way to resolve the issues, they just start pointing fingers. This company will slowing go down to the ground due the upper managements.

1.0
28 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Friendly co workers & lunch on fridays and that's it.

Cons

-----PAY----- Pay is horrible... Employees talk about how disappointed about their current pay and wanting to leave. The starting pay or the pay raise is just way TOO LOW. Expect to see a raise to be in the range of 20 cents - $1 or you don't get any raise(company thinks $1 raise is actually a lot). -----OverTime Pay----- Majority of the employees decides to work overtime because they want to take advantage of the 1.5X pay rate. Employees have no choice but to work those overtime because the base pay is just TOO Low to make a living. If you get promoted from Assistant Manger and up, dont expect to see that 1.5X rate. Why? company actually pays any overtime at the regular hour rate. Think wisely.. just cause you get the position name doesn't mean your all that. ----Experience with the Upper Management----- They can push you to complete a task as soon as possible or may go bersek on the employee like if the next day will be the end of the world. Very uncomfortable and make the employee like if this is some kind of a boot camp. ----Insurance----- Will end up paying so much for little coverage.. it's just too expensive to have an insurance with the LOW Pay we get. I recommend people to go online or a broker to get your own insurance because you can save least 20%-40%.

1.0
8 Mar 2013

Horrible

Recommend
CEO approval
Business outlook

Pros

Co-workers are friendly and nice.

Cons

Company is very cheap with wages, and will not give you the proper salary/wage one deserves. Impossible to go up in position despite how well one works, and will only receive a promotion if you play politics with upper management. The turn over rate of this company is incredible, the amount of time and money spent on training new employees do not make sense. Should pay employees more so that the turn overrate is lowered. Health and Dental insurance is way to expensive.

Viewing 1 - 3 of 37 Reviews

Glassdoor has 39 United Merchant Services reviews submitted anonymously by United Merchant Services employees. Read employee reviews and ratings on Glassdoor to decide if United Merchant Services is right for you.