17 Oct 2025
Unity4 Reviews
4.2
88% would recommend to a friend
Dan Turner
92% approve of CEO
74% positive business outlook
Reviews by job title
6 reviews
2.0
8 Sept 2021
Recommend
CEO approval
Business outlook
Pros
Work from home Select your own hours
Cons
The company software is designed to subtract your hourly rate from any time that was not spent in a call. (This is quite deceptive as they offer a high base rate however it will be substantially reduced for all the time not in a call e.g. making notes, bathroom breaks etc.) They offer a commission incentive to make sales, but the highest amount per sale was $2 which is not very inspiring. If you do not hit your KPI’s, they will cut your hours and recruit new staff (essentially rinse and repeat.)
5.0
3 Apr 2020
Working for unity4 has changed my work life balance entirely!
Current employee, less than 1 year
Cessnock
Recommend
CEO approval
Business outlook
Pros
When you are an employee for unity4, you have the ultimate luxury of choosing your own Monday to Friday roster, and your shifts are completed entirely from home! Let say, on a Wednesday you want to do some hours in the morning but need a break for two hours after lunch to run some errands, but want to work some more hours after that, your able to do just that. Versatility is great in this job. The staff support is awesome with great PAID training over two days , and ongoing team meets and training occurring regularly. I would recommend unity4 to anyone who has a passion to deliver exceptional customer service.
Cons
There are really no cons that I can think of except, this job may not be suited to introverts who find it difficult to speak with complete strangers over the phone. Also you do need a quiet space I. Your house so family members, friends or pets aren’t interfering with the quality of your call whilst working live.
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