Universal Language Service Reviews

Professional? A small percentage of the company are in the right place. Growth? Maybe for that new employee that just got hired, the new project, or piece of furniture that just came in. Busy, no one else works your shift well good luck on finding time for vacation, bereavement leave, or even tracking if you even put in a request. More than one person had this problem. If something was amiss it will be swept under the rug and seem like it's clean as a slate. Bad communication, problem solving skills and bad management skills. Trust me on this. Agreed with previous reviewer. People are treated as a disposable resource & same with interpreters. Interpreters don't understand the difference between an employee & the paper they just signed. Read what your signing. These definitely need an update. Raise? Think twice if you did add value you won't get it because recognition from other individuals were only noticed. 3 month evaluation, never heard of that but an annual review, possibly if there is time...in certain cases maybe never. Selective in disciplinary procedures but another person can be doing the same thing and nothing is ever said or done. Review it with others because one person was most likely penalized for something you weren't. Make sure to document all occurrences because the likelihood of it being noticed or already known and not resolved is very likely. If you bring up a problem and even if you have a solution (even to multiple re-occurring problems) be sure to be tossed aside and be seen as the problem. So you probably will end up keeping your lips sealed or else prepare for a backlash. Takes management a long time to realize problems that are breaking the initial process which bounces into other departments workflow. Takes more problems (more than your common sense meter) to reach a realization. If you're colleague didn't do their work, you will be working on it as well as others. Might take a while for someone to realize. Like mentioned above. There are waves of people continuously leaving employees and interpreters. Horrifying retention rates in regards to employees. Many of those left or will be leaving because of lack of growth, pay, management and or incorrect use of disciplinary procedures. Trust your gut instinct after you're hired. Hopefully when you're reading this it's not like that anymore... Never recommend anyone here. Period.

This company does not value people. Each person is disposable, so they don't have to worry about caring for them that much. There is a high turnover rate. In some departments, most of the people have been there for less than six months. This means there is a constant mill of new people being used and burned up. ULS holds people to comically high standards given the pay rate and the positions they have. This place micromanages to the max, and expects everyone to be highly professional at all times. For instance, if the office is too cold (as it frequently is), people cannot wear their coats at their desks as it is "unprofessional". Or, in the instances of holidays, they ban most celebration. (On Halloween, there were no costumes or decorations allowed. People who did wear minor costume elements were told to remove them as soon as they walked in the door.) There is also almost no sense of community or culture. Get used to not knowing most of the faces you are seeing - and that isn't just because of the turnover. People rarely get to interact between the departments.