• HR lacks competence and responsiveness, especially in sensitive or complex situations, and often fails to respect even basic confidentiality standards.
• Transparency and accountability are weak. Important matters can go unanswered for months despite repeated follow-ups.
• Wellbeing and gender equality are more visible in external communications than in internal practice. Campaigns look progressive, but structural imbalances persist, especially at senior levels.
• Resistance to innovation and siloed communication between departments.
• Complex internal politics, difficult to navigate without strong alliances.
• Outdated leadership culture and inconsistent management practices across units, with poor support for employees both in daily work and in career development.