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Universal Technical Resource Services

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Universal Technical Resource Services Reviews

4.0

91% would recommend to a friend

(20 total reviews)
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Jerry Wright

100% approve of CEO

72% positive business outlook

Universal Technical Resource Services has an employee rating of 4.0 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Technical Resource Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
2.0
18 July 2017

Visit, Don't Stay

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Paid time off for 10 national holidays. -Compressed work week schedule allows you to work 9 hour days to get every other Friday off. -Reasonable benefits package (HDP+HSA). -Friendly coworkers. -Fun company activities three times per year, with an open bar at two of them.

Cons

-Below average salaries. -Bad work/life balance. Culture of uncompensated overtime due to unreasonable deadlines. PTO maxes out at 15 days/year after working for three years. -Client projects tend to use outdated tools and methodologies, forcing employees to follow suit. -No opportunities for professional development or learning. -Minimal education reimbursement. You may be able to get them to pay for a class or two, if you're lucky. -No pathways for career advancement. Expect to be in the same role, performing the same function for years. -High achievers go unrecognized. You're just another employee logging hours to the management. -Nepotism. -Don't be surprised if you have to take PTO during inclement weather, even if it's a state of emergency. -No protection from unreasonable client expectations. -Lack of sick leave for the longest time resulted in sick coworkers coming in and infected others. Minimal sick leave was finally offered this year (four days) but is scheduled to be reduced.

5.0
24 Jan 2019
Recommend
CEO approval
Business outlook

Pros

UTRS treats employees very well in both material ways, such as pay and benefits, and intangibles to boost morale, such as outings and parties, all company funded.

Cons

The nature of contract work is that when the current contract ends, the company must find a new position or deliver the bad news about no work. UTRS does a good job at continuing work, but that is not always possible.

4.0
1 Nov 2020

Good Overall

Recommend
CEO approval
Business outlook

Pros

- Good working environment - corporate is good about communicating proactively with employees, and has responded very well to COVID-19, giving good guidance and being flexible with employees. - Good Benefits - 401k match is discretionary, but has consistently been double digit matching for years, fully vested making it among the best in the industry. Health insurance has a bit of a high deductible, BUT the company pays the full monthly premium and contributes to the HSA every year, along with fully paid vision and dental. 7 Days of sick time are provided annually as well. The company provides all PTO up front each year, which is a nice perk if you take vacations early but it must be used in the year it is earned - no carryover. - Flex scheduling - the company is pretty good about flexible schedules (This may vary depending on the program an individual), but compressed work weeks or alternate work schedules are allowed. I've never had any concerns about missing appointments or having personal issues due to work schedules.

Cons

- Compensation isn't exactly up to par. I'm probably about ten percent under where I feel I "should" be, but the benefits come pretty close to making up for it. My take home pay winds up being 3-5% lower than it would be elsewhere with more expensive benefits but a higher gross pay. -PTO isn't great - 10 days starting is below what I would consider standard, even with 7 days of sick time in addition. 15 days starting would be much better (though you can earn that after you've been with the company 3 years). No PTO rollover in normal circumstances either, it's always use it or lose it.

Viewing 1 - 3 of 20 Reviews

Glassdoor has 21 Universal Technical Resource Services reviews submitted anonymously by Universal Technical Resource Services employees. Read employee reviews and ratings on Glassdoor to decide if Universal Technical Resource Services is right for you.