Unsupervised Reviews

Warning: Sinking ship - avoid at all costs, you have been warned. Nobody seems to really agree on the company’s direction, strategy, and vision. Lots of really bad leadership at the executive, VP, and director levels with alright middle management. Overall, leadership is struggling make basic day-to-day business decisions from the top down. Personal disputes and prestige gets in the way of more important things and gets in the way of what’s best for the customers & employees. Because of massive attrition and turnover there have been extended periods of poor product development as well as poor architectural & engineering excellence. This has lead to continued struggles with the execution of the vision of the company and product. Market fit may may also not be as strong as initially anticipated. The product needs a complete re-design and strategy change. This product doesn’t appear to solve a large enough market problem and it may be a wasted effort destined for failure with where things are headed. There’s not a strong reason for customers to join because the product really doesn’t add much value to their lives despite all the buzzwords and marketing. It’s complex, very hard to use, and there isn’t much effort put into listening and responding to customer needs. It’s unlikely to change given all the problems with leadership and the business. There’s very little passion left and the numbers simply do not add up. There have been a lot of very poor decisions made by executives, VPs, and business operations people with poor emotional quotient who don’t cultivate or motivate talent and set extremely unrealistic expectations. The careers website may say “proven leadership” and “world class team” but that is far from the truth. This company needs a massive reorganization with leaders who have more tech company & SaaS experience as well as the complementary skills to get things back on track, if there’s any hope left. Even then, it may be too late because a majority of the early employees as well as experienced and hardworking people who truly cared have either left because they’re fed up with leadership, the burnout and stress, the poor culture, or they have been cut as part of a recent big lay off because of the poor company outlook. Again, stay away - you have been warned.

- Far more problems than solutions and far more questions than answers. This means there are a LOT of things we could get wrong. This isn't an Unsupervised problem, this is a high-growth SaaS problem. Joining this company presents risks. - Noah (CEO) tends to put people in a box or misunderstand their capability. You've got to win him over the first time. To an extent, I think he may be aware of this tendency, but I'm not sure it's managed well enough. No doubt he's brilliant and it's unusual for him to be wrong, but good luck changing his mind. - I think we under-invest in Culture. I doubt many here could clearly articulate our values and how they should influence day-to-day work and decision making. Covid has left a void that is yet to be filled. This is especially true regarding any "fun" factor. This year has mostly just been a grind. Everything from the water-cooler talk to team offsites to annual company events has been left by the wayside and there hasn't been any intentionality around reincarnating that for the Covid world. In general, we do a poor job of recognizing people's work in any meaningful way.