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      UpGuard

      Engaged employer

      UpGuard Reviews

      4.1

      73% would recommend to a friend

      (109 total reviews)

      Mike Baukes

      78% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.2

      Career opportunities

      4.1

      Culture and values

      4.1

      Diversity and inclusion

      4.0

      Senior management

      UpGuard has an employee rating of 4.1 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UpGuard employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      109 reviews
      1.0
      23 Mar 2021

      Poor experience with management. Uncertain product future. Some lovely people.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some great people in various departments. Marketing and product design is excellent.

      Cons

      UpGuard has an employee tenure of 0.8 years according to LinkedIn. This is the lowest in the many fields it now designs products for. How then does it have a 5-star glass door rating? The obvious answer is people at UpGuard are writing many of these false reviews. If UpGuard is doing this, can you really trust them? If you are thinking of working here, do your research and understand the history of this company. I should have listened more to the existing and past staff - not just the people hiring me. Learn from my mistake and understand what their original investments were for, and what they do now. - Did you know a high percentage of its workforce was abruptly fired several years ago? Ask past staff about this. Ask UpGuard about it. - What has changed since then? -  Is leadership different? UpGuard is rapidly hiring. This time, with multiple product offerings but failing in the Forrester Wave. The market considers UpGuard to sub-par. They sell on price and marketing spin.- Does the balance sheet justify this employee growth? - What will happen to the new staff when the numbers catch-up? Think about this carefully, and listen to your instinct. Unfortunately for UpGuard, exaggerating numbers, logos, experience, and roadmap is their legacy.

      avatar
      UpGuard Response
      5y
      I must admit to being a little confused about this review, as all the points you raise have explanations that someone working for us would understand. For the record: * We have a low average tenure because we almost tripled in headcount over the past year. I would suggest turnover as a much more relevant statistic. Ours is incredibly low, which I'm sure you're aware of. * We chose not to participate in the Forrester Wave. * You're surrounded by the authors of the other reviews. Please ask around if you have an issue with their veracity. As for what happened to the company in 2017, there is background regarding this that we have never hidden from employees. It comes up - and we're open about it - in interviews as well, so to any prospective candidates reading this please do as this reviewer says and ask. I'm more than happy to give you the background myself. - Alan, Co-CEO
      3.0
      21 Oct 2025

      Great product and people, poor and toxic leadership

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing product Great team members and people within the business Great employe benefits, some of the best I've seen

      Cons

      Absolutely toxic leadership who add absolutely no value and constantly talk down to employees, not only own team but supporting teams and feel untouchable due to the relationship they have between one another. Most of their involvement is to question where deals are without adding any value and will make sly comments or talk down, even to the most senior team members with a proven track record. This issue is not only at the middle management level but starts from the very top. Comms rate extremely below the market

      5.0
      17 Feb 2021

      Great team and great company to work for!

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team and environment, flexible work conditions, rapidly expanding industry, interesting work and great remuneration.

      Cons

      Probably just that the Sydney office isn't big enough for everyone to come in, but when you consider that most people prefer to work from home it really isn't a big deal.

      Viewing 1 - 3 of 109 Reviews
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      ReviewsUpGuard reviews

      Glassdoor has 116 UpGuard reviews submitted anonymously by UpGuard employees. Read employee reviews and ratings on Glassdoor to decide if UpGuard is right for you.