Toxic Leadership, No Support, and a Culture of Disrespect
Pros
Exposure to digital health and direct-to-consumer operations Some smart and capable colleagues outside of the executive level Great customer and physician support representatives Challenging environment that enabled an employee to make independent decisions to serve patients best
Cons
Toxic leadership environment: Senior leadership frequently belittled employees and used inappropriate language in professional settings. Work/life balance was discouraged, with some executives openly stating that constant availability was expected — even as they were often away on personal travel and rarely present in the office. This top-down behavior set the tone for a culture of fear, burnout, and double standards. Unprofessional executive behavior: Political bias was visibly present in the workplace (e.g. wearing MAGA shirts to meetings), making the environment uncomfortable and unwelcoming. Favoritism was clear and there were disparities in how team members were treated based on gender. Many executives missed deadlines or showed up late to meetings without consequence, while lower staff were held to much stricter standards. Understaffed and overwhelmed teams: The organization consistently demanded output beyond capacity. Teams were expected to deliver high-impact work with minimal resources and little support, leading to chronic burnout and high turnover within a short amount of time. Lack of accountability in decision-making: Strategic partnerships and large deals were often made without proper evaluation or negotiation, which led to significant inefficiencies and losses. Pushing back, saying no, or requesting additional resources was not culturally accepted — “yes” was the only answer, regardless of feasibility. No boundaries or balance: Excessive hours and unrealistic timelines were the norm. Leadership showed little regard for employee well-being or sustainable workloads. Poor benefits: The organization just started offering maternal leave and life insurance. Insurance rates continued to increase every year while the benefits themselves decreased (costing employees more money than their raises provided). Many employees didn't receive consistent raises for several years, without explanation.