Does UpStream Healthcare pay their employees well?

According to anonymously submitted Glassdoor reviews, UpStream Healthcare employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at UpStream Healthcare. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at UpStream Healthcare?

49% of UpStream Healthcare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UpStream Healthcare 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at UpStream Healthcare?

Health Concierge (4) , Senior Recruiter (3) , Chief Executive Officer (CEO) (2) , Manager (2) , Scheduling Coordinator (2)

What are the pros of working at UpStream Healthcare according to real employee reviews?

"It's awesome to part of such an amazing team." ((in 4 reviews)); "decent pay" ((in 3 reviews))

What are employees saying about UpStream Healthcare redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UpStream Healthcare redundancy and their outlook for job security at UpStream Healthcare in 2026.

UpStream Healthcare Reviews

3.6

49% would recommend to a friend

(35 total reviews)

Lankford Wade

52% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (35 reviews)

UpStream Healthcare has an employee rating of 3.6 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UpStream Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

35 reviews

1.0

15 Sept 2022

Beware

Care coordinator

Recommend

CEO approval

Business outlook

Pros

The only positive with this company is compensation.

Cons

Benefits, no work/life balance, manipulation, fraudulent, quantity over quality. No room for growth due to everyone in leadership knowing each other. Work more than 8 hrs. Nurses are the pharmacists receptionist

UpStream Healthcare Response

3y

Thank you for taking time to share your experience. At UpStream, we pride ourselves in creating a culture of transparent and honest feedback in order to live our “Just Cause”. Additionally, we outline clear policies in our Employee Handbook and Code of Conduct that the concerns you shared above are not tolerated and complaints will be investigated promptly, discreetly, and impartially. We are disappointed to hear about your comments and want you to know that we take these concerns very seriously as an organization. Please consider reaching out to our Human Resources team (HR@UpStream.care) or anonymously through our Ethics Hotline at 1-833-931-4120. We would like to better understand how we can support you and take action to resolve.

3.0

10 Sept 2023

It’s a love/hate relationship

Licensed practical nurse

Recommend

CEO approval

Business outlook

Pros

Work from home, encountering amazing people and patients,

Cons

Burnout, no balance, people in management that shouldn’t be.

UpStream Healthcare Response

2y

Thank you for your honest feedback. We acknowledge the issues you've raised regarding burnout, work-life balance, and certain management personnel. Please know we are actively working on strategies to address these concerns. Your well-being and job satisfaction are our top priorities, and we are committed to making positive changes. Thank you for your patience and dedication to UpStream.

5.0

18 Apr 2023

Patients come first.

Quality specialist

Recommend

CEO approval

Business outlook

Pros

I've never worked with so many brilliant and compassionate people. They truly care about improving the quality of life for patients. It's awesome to part of such an amazing team.

Cons

I haven't experienced any cons yet. It is a lot of work, but it's work that feels good.

UpStream Healthcare Response

3y

We greatly appreciate your uplifting feedback about working at UpStream. We're heartened to hear about your positive experience with our team, as we strive to foster an environment filled with brilliant and compassionate individuals. Your recognition of our shared dedication to improving patients' quality of life truly underscores the essence of our mission. It's the collective effort of dedicated individuals like you that allow us to make a meaningful difference in people's lives. We understand that the work can be intensive, and we're glad to hear that you find it fulfilling. That said, we are continuously exploring ways to ensure a balanced workload while maintaining the high quality of service that we promise our patients. Thank you once again for your review, and for the dedication and commitment you bring to our team. We look forward to continuing to work with you towards our shared mission.

Viewing 1 - 3 of 35 Reviews