Upside Reviews

3.3

56% would recommend to a friend

(134 total reviews)
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Alex Kinnier

60% approve of CEO

55% positive business outlook

Upside has an employee rating of 3.3 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upside employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

134 reviews
2.0
23 June 2023
Recommend
CEO approval
Business outlook

Pros

The people here are amazing. Everyone is very motivated and hardworking, which makes for a great office environment.

Cons

Honestly I'm a bit confused by all the positive reviews. Sure the people are great and we've had positive growth, but over the last few months, the intensity has increased and the culture is heavily driven by fear. The CEO Alex Kinnier is an arrogant narcissist. He's not a personable, inspiring leader. He makes people feel inadequate. Even clients find him off-putting. There have been several rounds of layoffs... we just had another one yesterday. And not just mid-level associates... he's fired several execs and VP's too, seemingly out of nowhere. Kinnier even went as far as to move his desk to the middle of the office so he can have more oversight into what the "underlings" are doing. There have been some challenges with product adoption in certain verticals which has put pressure on growth and revenue goals, but that's not a reflection on employee performance, it's an issue with the product and business model. There are talks of changing our go to market strategy and evolving the product in a different direction, but these decisions feel very impulsive. The intense energy is putting people on edge. Even if you are working hard and producing results, it still feels like you are under a microscope to prove your worth.

1.0
6 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Paychecks, some people, its an employment during a rough market that they are taking advantage of

Cons

I started here over a year ago and naively read positive reviews. I always trusted Glassdoor until this job. Now I will never assume a positive review is real after working here. The Gaslighting is so bad it spills over to Glassdoor. The posts saying don't listen to negative reviews we know is from HR just like all the other 5 reviews. I would never suggest anyone working here and I've the countless ppl who were laid off be so much happier.

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Upside Response
2y
Thank you for sharing that feedback. We’re disappointed that you wouldn’t recommend Upside as an employer of choice and would like to learn more about that sentiment. We encourage you to share your feedback with your HRBP, as well as in the upcoming engagement survey. The last year of change was hard and we’re committed to diving deep into the recent feedback to course-correct.
1.0
27 Mar 2024

If your a woman, you’ll be told to smile more

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None to mention from my experience

Cons

If you’re a male in sales and talk down to women, you’ll grow fast here! Head strong women who speak out against the utterly toxic culture get told they need to smile more, are talked over in meetings, and “forgotten” when scheduling strategy meetings or important calls with customers. Gals - STAY AWAY. This is the most toxic, classically male chauvinistic culture I’ve ever seen. You can do so much better than this gaslighting puppet show

Viewing 1 - 3 of 134 Reviews

Glassdoor has 140 Upside reviews submitted anonymously by Upside employees. Read employee reviews and ratings on Glassdoor to decide if Upside is right for you.