Upsource Reviews

too lax management, low salary

Their processes and SOP’s can be irritating at times when there’s something urgent to be done when it comes to fulfilling for a client or even closing a sale. There’s like 5 people in the company. I understand processes, but let’s just get it done, and figure it out later. It has to go from this person, to this person, to this person, then to the Owner and then to the last person. Wayyyyy too many people involved over a simple client request. Owner tends to turn on you when things aren’t going great which is a complete 180 from how it starts. Especially when you’re on your way out. He goes from super generous in the beginning to like a vindictive mean person.