Does Urban Barn pay their employees well?

According to anonymously submitted Glassdoor reviews, Urban Barn employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Urban Barn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Urban Barn?

61% of Urban Barn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Urban Barn 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Urban Barn?

Sales Associate (61) , Shift Lead (13) , Assistant Manager (11) , Manager (8) , Store Manager (8) , Assistant Store Manager (6) , Warehouse Associate (6) , Customer Care Representative (4) , Part Time Sales Associate (4) , Retail Sales Associate (4) , Warehouse Worker (4) , Customer Service Representative (3) , Management (3) , Stock and Operations Coordinator (3) , Team Lead (3)

What are the pros of working at Urban Barn according to real employee reviews?

"friendly coworkers" ((in 14 reviews)); "Good people." ((in 9 reviews)); "Flexible hours" ((in 7 reviews)); "Nice atmosphere, friendly over worked staff." ((in 6 reviews)); "Good opportunities for promotions within the company and growth into different roles (one ASM was promoted to Visual Merchandising Lead, as an example)." ((in 4 reviews))

What are the cons of working at Urban Barn according to real employee reviews?

"Poor management sometimes I don’t even blame the manager in charge because the head office never helps." ((in 24 reviews)); "Commission leads to so much infighting with staff and managers do not like to get involved." ((in 14 reviews)); "High expectations to sell with little training or slow traffic" ((in 11 reviews)); "low pay and low commission" ((in 11 reviews)); "no work life balance for full time employees." ((in 5 reviews))

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Urban Barn

Urban Barn Reviews

3.6

61% would recommend to a friend

(241 total reviews)

Linda Letts

88% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.6

Culture and values

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Urban Barn has an employee rating of 3.6 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Barn employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

241 reviews

5.0

11 June 2026

Supportive team with valuable retail experience, but inconsistent hours

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great team environment with supportive management. You genuinely learn a lot about sales, customer service, and store operations. The product is beautiful which makes it easy and enjoyable to sell. Everyone pitches in on everything which keeps the work varied and interesting. Good place to build real retail skills.

Cons

Hours can be inconsistent depending on the season, which is typical for retail part time. Slower periods mean fewer shifts.

5.0

2 June 2026

Good team environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Team environment is good and employee experience.

Cons

Pay increase happens only annually.

4.0

25 Apr 2026

customer care rep position

Customer care representative

Recommend

CEO approval

Business outlook

Pros

nice company to work. very friendly people and management is good.

Cons

no growth opportunities and advancement.

Viewing 1 - 3 of 241 Reviews

Jobs at Urban Barn

Customer Care Representative | Mississauga

Warehouse Associate | Annacis Island

Assistant Store Manager | Boisbriand

Boisbriand

CAD 39K - CAD 44K /yr

(Employer provided)

View job

Assistant Store Manager | OakPark Oakville

Oakville

CAD 42K - CAD 47K /yr

(Employer provided)

View job

Part-Time Sales Associate | Heritage