Does Urban Plates pay their employees well?

According to anonymously submitted Glassdoor reviews, Urban Plates employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Urban Plates. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Urban Plates?

55% of Urban Plates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Urban Plates 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Urban Plates?

Cashier (15) , Cashier/Greeter (5) , Cook (4) , General Manager (3) , Sales Associate/Cashier (3) , Crew Member (2) , Executive Chef (2) , FOH Manager (2) , Greeter (2) , Line Cook (2) , Manager (2) , Shift Lead (2)

What are the pros of working at Urban Plates according to real employee reviews?

"coworkers are friendly and nice" ((in 9 reviews)); "Flexible hours, co" ((in 4 reviews)); "Opportunity, $$, experience, friendly co workers ," ((in 3 reviews)); "Flexible schedule and discounted food" ((in 3 reviews)); "Most of the staff is friendly and amazing to work with" ((in 3 reviews))

What are the cons of working at Urban Plates according to real employee reviews?

"Management is terrible." ((in 10 reviews)); "Hard work for low pay" ((in 4 reviews))

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Urban Plates

Urban Plates Reviews

3.5

55% would recommend to a friend

(87 total reviews)

Saad Nadhir

78% approve of CEO

38% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.8

Work/Life balance

3.6

Culture and values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Urban Plates has an employee rating of 3.5 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Plates employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

87 reviews

1.0

11 June 2026

Good food but a hostile, cliquey environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good food, and opening/closing hours are convenient. that’s pretty much it.

Cons

Employees are so cliquey and a very hostile work environment for newcomers. You will NOT be included and if one person says a single bad thing about you all of your hours get cut into nothing.

2.0

25 Feb 2026

Would stay away

General manager

Recommend

CEO approval

Business outlook

Pros

Food quality and organization is good. They try to stay up with the latest food industry technology.

Cons

Many processes mandated are more about covering liability than to actually fulfill the goal of the process. As an example, Their line checks are done on a digital tablet with a blue tooth thermometer, but it consumes more time to complete than physically possible, so at the end of the day most KM's end up faking it just to get it out of the way.

3.0

18 Jan 2026

Good for students

Server

Recommend

CEO approval

Business outlook

Pros

Flexible schedule and discounted food

Cons

They overwork you or don’t give you enough hours. Not enough tips. Can be toxic.

Viewing 1 - 3 of 87 Reviews

Jobs at Urban Plates

Restaurant Dishwasher

Restaurant Dishwasher