Does Urban Upbound pay their employees well?

According to anonymously submitted Glassdoor reviews, Urban Upbound employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Urban Upbound. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Urban Upbound?

34% of Urban Upbound employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Urban Upbound 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Urban Upbound?

Tax Preparer (9) , Financial Counselor (5) , Career Counselor (2) , Counselor (2) , Employment Coordinator (2)

What are the pros of working at Urban Upbound according to real employee reviews?

"The staff are great and want to assist those in the community" ((in 5 reviews)); "It is a cohesive work environment." ((in 3 reviews)); "the working environment there is ok" ((in 3 reviews))

What are the cons of working at Urban Upbound according to real employee reviews?

"The management is disconnected." ((in 7 reviews)); "little pay, bad benefits, no room for growth" ((in 5 reviews)); "The salary is low." ((in 4 reviews)); "Pay was low" ((in 3 reviews)); "The office is crowded and some of the staff are not really warm" ((in 3 reviews))

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Urban Upbound

Urban Upbound Reviews

2.9

34% would recommend to a friend

(63 total reviews)

Bishop Mitchell G. Taylor

39% approve of CEO

27% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (63 reviews)

Urban Upbound has an employee rating of 2.9 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Urban Upbound employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

63 reviews

3.0

15 Dec 2025

Average place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

more than average vacation time, diverse staff, some friendly people

Cons

low salaries and no substantial benefits

3.0

24 Oct 2025

Pay

Financial counselor

Recommend

CEO approval

Business outlook

Pros

Not that many pros with this company

Cons

little pay, bad benefits, no room for growth

3.0

10 Jan 2025

z

Career advisor

Recommend

CEO approval

Business outlook

Pros

flexible work times, free coffee

Cons

poor communication between staff, part time should be able to get more benefits

Viewing 1 - 3 of 63 Reviews

Jobs at Urban Upbound

Teller (Credit Union)

Job Developer/Employment Specialist

Far Rockaway, NY

USD 50K - USD 60K /yr

(Employer provided)

View job

Housing Program Specialist

Long Island City, NY

USD 50K - USD 60K /yr

(Employer provided)

View job

Employment Coordinator- Jobs Plus (Astoria Houses)

Astoria, NY

USD 45K - USD 50K /yr

(Employer provided)

View job

Clinical and Wellness Coordinator- Jobs Plus (LIC)

Long Island City, NY

USD 52K - USD 56K /yr

(Employer provided)

View job