Usablenet Reviews

3.0

44% would recommend to a friend

(124 total reviews)

Nick Taylor

65% approve of CEO

42% positive business outlook

Usablenet has an employee rating of 3.0 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Usablenet employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

124 reviews
1.0
1 Oct 2012
Recommend
CEO approval
Business outlook

Pros

The recently-hired CMO and CPO are intelligent, articulate women who are motivated and capable of lifting the company from its current dismal state. Benefits include TransitChek and a gym membership. Cool product. Cool office. Great Project Management team leads and directors. The HR department frequently throws small "parties" to foster team spirit and boost morale. Bless their hearts; they're trying.

Cons

The HR department also regularly demeans everyone by attempting embarrassing office events such as "speed dating" and "Hawaiian Day." Any day now there will be a face-painting station and trust falls. This isn't so much a con as it is an extreme annoyance. There exists an intense Marxist class struggle between the Sales team and everyone else- minus a few fortunate Account Managers. If you are not hired into a position that directly brings money to the company, you are immediately labeled with a large scarlet "C" (that's "C" for "C Player") and are repeatedly banged over the head with the knowledge that your salespeople colleagues are the prized pigs. Management has even gone so far as to decorate the office with signs advertising a glamorous Caribbean vacation for those who sell enough to join the Presidents Club- a club that 90% of the company is not eligible to join. Exasperated face-palm. There is a lot of general shiftiness and mischief going on in the management team. People are hired and fired based on legitimate and sensible reasons such as "She's hot", "I knew him from college", "We're related", and "You didn't seem grateful enough for Hawaiian Day." The AM management, in particular, is full of Machiavellian personalities so terrified for their own jobs that they routinely throw each other and their team members under the bus when in the presence of the All Mighty And All-Powerful Nick Taylor. Speaking of Nick Taylor, if you're very lucky, you might get invited to a painfully awkward "Breakfast with the CEO" wherein you will stare at your Pret croissant and frantically try to think of a question to ask that will make you sound smart. You will be encouraged to air your grievances, but beware: should you choose to propose any suggestions about how to better the company, you will be interrupted and chastised for being "a complainer." And should you decide to be brave and try and out one of your sadistic managers-- dig two graves first. Money. This company has serious money management issues. In this case, mo' money means mo' frivolity.

1.0
22 Dec 2014
Recommend
CEO approval
Business outlook

Pros

great coworkers, good to use as a ladder, snacks and coffee are a huge plus to get you through the day.

Cons

Only a few key players in sales are valued because they've been at the company for a while and continue to receive valuable clients. If you've pulled a large client, you can guarantee it'll be taken from you. The hierarchy is based off of who can brown-nose the best. HR is completely non-existent, and because of this, sexual harassment runs rampant and is also not acknowledged since HR and upper management seem to be one in the same. There is a trend of no communication between any of the teams which means tensions run high along with client turnover. High turnover= management freaking out about cutting their salaries and they therefore cut their employees. 1 and a half years here and its clear this company doesn't know how to keep their clients OR employees and really don't care to.

1.0
6 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Fellow workmates, great people with a sense of humour (you need one to work here!) they make the company tolerable, and even fun! Young, dynamic and generally passionate about what they do, they really make all the difference.

Cons

Boy oh boy where to start. Senior management is....erm....lacking...in the London office. Since the London Lead left a few months ago there has been chaos, a lack of leadership and even more fumbling around in the dark than usual. The company has no values, no ethos, no interest in employee progression. This is a sales company, and the only interest is in squeezing as much as possible out of our clients. Money can be made if you work in sales or account management - good money in fact - but forget any other area of the business - if you're not bringing in the £££ then you're not important. Staff turnover is a clear indicator of this, as is low morale. No one is immune.....as the London office has witnessed with the various departures (voluntary and involuntary) over since the start of the year.

Viewing 1 - 3 of 124 Reviews

Glassdoor has 129 Usablenet reviews submitted anonymously by Usablenet employees. Read employee reviews and ratings on Glassdoor to decide if Usablenet is right for you.