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Utica National Insurance Group

Engaged employer

Utica National Insurance Group Reviews

3.5

61% would recommend to a friend

(195 total reviews)
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Kristen Martin

47% approve of CEO

58% positive business outlook

Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews
1.0
10 June 2019
Recommend
CEO approval
Business outlook

Pros

Great people. Okay salary. Work from home access.

Cons

Too many goals and expectations that are not achievable. Health benefits stink. Minimal bonus and profit sharing compared to other companies. Old uncomfortable chairs. They don’t have a filtered water fountain in the break room they expect you to drink toxic tap water. The systems are from the 70’s or 80’s and makes it so difficult to be efficient. No calibration amongst management, the rules change constantly depending on who gives you instructions. Too many meetings taking up a lot of time for no reason. They display your results on a huge whiteboard for everyone to see which is belittling. Understaffed, every employee is overworked and expected to work a new claim the same day even if you get 5 while completing a laundry list of things to do on every new claim. You will have to take recorded statements from every single person. Time consuming and useless. Micromanagement at it’s finest.

3.0
13 Apr 2018
Recommend
CEO approval
Business outlook

Pros

My experience at UMICO was working my way up from clerk to management reporting to sr. management. I worked hard and I made a good buck. They pay well. I worked there just under 25 years. At the time, I highly recommended them as an employer.

Cons

Very political. If you get stuck working for the wrong person, everything you proved in 25 years to get to where you were, is suddenly invisible. If you are a woman working in a man's world, they will let you know that they favor their men friends for your job and have no problem eliminating jobs to get rid of people that never had a bad performance review ever. It's who you know that gets you promoted. You have to play the game or they will eventually cut you.

1.0
4 May 2018
Recommend
CEO approval
Business outlook

Pros

None. I am glad I am gone.

Cons

I wish I could give this company no star. I am not sure who gave 5 stars because they are not telling the truth. I worked in a support role in a different region. My supervisor had no insurance experience. You try to tell her the process and she does not want to hear it. I have been there for 4 years so I know what I am doing. Your supervisor is in a different city so it makes it hard to communicate. I have never met my supervisor. I am currently work for a company that listen to their employees instead looking down at you. I am sure my department is stuggling down because all the people that left knee what they were doing.

Viewing 1 - 3 of 195 Reviews

Glassdoor has 200 Utica National Insurance Group reviews submitted anonymously by Utica National Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Utica National Insurance Group is right for you.