Utility Warehouse Reviews

3.5

66% would recommend to a friend

(753 total reviews)

Stuart Burnett

74% approve of CEO

64% positive business outlook

Utility Warehouse has an employee rating of 3.5 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utility Warehouse employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

753 reviews
5.0
20 Aug 2024

ATP advisor

Recommend
CEO approval
Business outlook

Pros

Good team culture with benefit

Cons

Office a bit far to central london

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Utility Warehouse Response
1y
Thank you for taking the time to leave a review.
5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

I've been with Utility Warehouse for three months and have been impressed by how welcoming and supportive the culture is. Colleagues across the business are approachable, collaborative, and genuinely willing to help new starters succeed. There is a strong sense of purpose, with everyone focused on delivering great outcomes for customers and supporting the company's continued growth. I've found the leadership team to be accessible and transparent, and there is a clear commitment to employee wellbeing and development. The business encourages new ideas and gives people the opportunity to make a meaningful contribution from an early stage. It's an exciting environment to join, with ambitious plans and a positive, people-focused culture.

Cons

As a growing business, there is a lot of change and transformation underway, which can sometimes make it challenging to keep up with evolving priorities and processes. For new starters, there is a significant amount to learn across the different areas of the business, and it can take time to fully understand how everything fits together. Some processes and ways of working are still evolving as the company continues to grow, which can occasionally create ambiguity. However, there is a genuine willingness across the organisation to listen to feedback and continuously improve.

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Utility Warehouse Response
5d
Hi there, thank you for taking the time to leave a review, we are so happy to hear that you've felt so welcomed and supported during your first three months with us. We completely understand that joining a fast-growing business brings a lot of information and evolving processes to take in at the start. It's great to hear you already feel empowered to contribute ideas and we'll continue focusing on listening to feedback to make our onboarding as smooth as possible. Thanks for making such a great start here at Utility Warehouse!
5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The People & Team: The absolute best part of working at UW is the team. I am constantly surrounded by passionate, talented people across the entire business. Accessible Leadership: Leadership including the Executive Leadership Team is highly visible and genuinely approachable. There is an incredibly refreshing openness where you can discuss ideas, successes, and concerns directly with senior leaders and get meaningful answers. Career Flexibility: I’m incredibly grateful for the "squiggly career" path UW has supported over the last 5 years. I’ve had fantastic opportunities to lead high-impact projects and actively help shape our internal culture. Strong Community: Between town halls, all-hands meetings, employee forums, and frequent communications, there are endless opportunities to network and collaborate across departments.

Cons

Because the business is actively driving continuous improvement, change happens very frequently. Navigating a rapidly evolving digital landscape can occasionally feel a bit daunting, but it's a natural by-product of a company that refuses to stand still.

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Utility Warehouse Response
5d
Hi there, thank you for taking the time to leave such a thoughtful and detailed review. We are happy to hear that you've enjoyed your 'squiggly career' path with us over the last 5 years and that you feel so supported by your team and our leadership! We also really appreciate your constructive feedback regarding the pace of change, ensuring our teams have the right tools, clear road maps and transparency during these times is incredibly important to us and we will keep focusing on this. Thank you for your amazing contribution to Utility Warehouse!
Viewing 1 - 3 of 753 Reviews

Glassdoor has 806 Utility Warehouse reviews submitted anonymously by Utility Warehouse employees. Read employee reviews and ratings on Glassdoor to decide if Utility Warehouse is right for you.