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VIP Community Services

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VIP Community Services Reviews

3.1

44% would recommend to a friend

(41 total reviews)
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Debbian Fletcher-Blake

66% approve of CEO

31% positive business outlook

VIP Community Services has an employee rating of 3.1 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VIP Community Services employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

41 reviews
2.0
13 July 2024
Recommend
CEO approval
Business outlook

Pros

VIP has an admirable mission to improve the health and wellbeing of the Bronx, and most of the employees work hard towards this mission. Also, the Bronx community is what makes working at VIP a rewarding experience.

Cons

Despite a great mission, VIP's abusive leadership ultimately made working here a nightmare. My mental health severely suffered from the abuse and I could not wait to leave. Some of the white members of the senior leadership team lack cultural competence and humility, especially in dealing with Black employees and patients. I was often diminished in meetings, barely given a chance to talk, and shunned from having access to spaces and projects where they thought I might outshine or outperform them. Two ideas I had for grants/fundraising were immediately taken from me and given to a white employee to work on and receive credit for instead. Although VIP eventually received both of these grants, I was never acknowledged for my contributions. Also, white consultants from outside VIP (with no connection to the Bronx) are given more respect and money than full-time Black employees who live and work in the community. Further, their biases went undisciplined by a self-focused CEO. I was even pressured by the CEO to withdraw an EEOC complaint I had filed against the Chief Strategy Officer. And for the remainder of my time with the organization, I was retaliated against by both the CEO and Chief Strategy Officer with micro-aggressions, all because of the complaint I had initially filed with the compliance office. The executive team is paid great salaries and big annual bonuses (just Google VIP's Form 990) while hardworking staff at lower levels are given little to no salary increases or promotions. In fact, financial decisions were made during my time at VIP that actually lowered my salary instead of raised it. Performance reviews were also delayed, which impacts career growth. It was so disheartening to have to leave this organization that I poured so much into. I truly loved the majority of the staff and the Bronx community. But the racism I experienced by white leadership and the lack of protection from the CEO, made it impossible to stay any longer. But I am in a much better place today because I knew my worth and got away! I'm sharing this review to encourage others going through similar situations. Know your worth!

1.0
20 Jan 2026

Unresponsive and Disorganized

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The higher salary is harder to find in other places.

Cons

Supervisors and leadership that berate and degrade their staff. HR team that is extremely incompetent and unresponsive. Toxic workplace environments that are filled with rudeness, passive aggression, and expectations with no training. 0 room for growth. Did not give me my final paycheck.

2.0
31 July 2025

Outdated and Not Adaptable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A family-like feel amongst the staff.

Cons

Management is very old, and they still operate in an extremely outdated manner. They are not open to new approaches or suggestions from the younger staff to improve efficiency. Additionally, the Women in Management have a serious attitude issue; they do not know how to leave personal issues at home. You will be treated without respect and like a child, sometimes through the way they speak to you. They can come and leave, and change their remote schedule at any time, whereas staff who are not in management do not have this luxury. Executive staff discuss other staff members and receive perks and advantages that most of the other staff do not, and they do not hold themselves accountable ever.

Viewing 1 - 3 of 41 Reviews

Glassdoor has 43 VIP Community Services reviews submitted anonymously by VIP Community Services employees. Read employee reviews and ratings on Glassdoor to decide if VIP Community Services is right for you.