VIVA Health Reviews

3.4

47% would recommend to a friend

(60 total reviews)

46% positive business outlook

VIVA Health has an employee rating of 3.4 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VIVA Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

60 reviews
2.0
18 May 2016

Care Coordinator

Recommend
CEO approval
Business outlook

Pros

Excellent salary and good PTO accrual rate

Cons

Management in the area where I worked was lacking in dealing with people. To date, me and a co-worker have left after only a year due to certain individuals in authority. That's not a good track record by any stretch of the imagination. It didn't seem fair to those of us in the Birmingham area that if we weren't out seeing clients, we had to be in the office, but in other areas, those employees could work from their homes.

3.0
20 Apr 2018
Recommend
CEO approval
Business outlook

Pros

People at Viva are great. Well meaning people. Want to the right thing for all customers/members. Go out of their way to be top notch company.

Cons

Low salary. Unstable commissions. Too many hats to wear. sales rep position includes: sales goals, marketing in multiple arenas, expectation to be available at all times to all members you have sold to to resolve issues. Managers also overwhelmed with too many responsibilities and not available to reps when issues need to be resolved. Slow to be able to fulfill promises made to employees. Expected to work through lunch, work 9 plus hours onsite most days constant interruptions- hard to reach sales goals when you are expected to also be in an office instead of in the field being a sales rep. You are a sales rep, accountant, administrator, complaint department for members, teacher, a social worker, and office manager and many other roles - hard to do any role well when constant different roles are being added that take time away from what a sales rep needs to be doing - focusing on growing business period. Daily reports, monthly reports, schedule presentations, check multiple systems for every encounter with every lead, be in homes presenting, group presentations, be at clinics, provider offices, assist nurses C4Q, be in Cafes assisting members, answering phones, check emails all day every hour but also be selling- this is not a true sales job or territory Marketing Job. This is a put on every hat at the same time and be excellent at all multiple roles at the same time. It’s unrealistic that any company who puts this much on one role will be laser focused with growing market. More stress more hats just weigh a person down until you can’t find the person or the original role the person was hired to do,

2.0
6 Jan 2021

Ok

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a place with decent pay and an HR department that is trying hard to be as professional as possible

Cons

This is a company that still lives in the 60s. Poor communication between upper management and employees, so you don't know what are the company's long term goals. No clear way to grow and learn. You are expected to do your job as you are told without thinking, so the only way up is out.

Viewing 1 - 3 of 60 Reviews

Glassdoor has 65 VIVA Health reviews submitted anonymously by VIVA Health employees. Read employee reviews and ratings on Glassdoor to decide if VIVA Health is right for you.