Pros
Holiday entitlement Many colleagues at team level are genuinely kind, talented, and care about doing the right thing The organisation has a mission that *sounds* meaningful Looks good on paper
Cons
The role lacked clarity from the outset, with vague responsibilities and constantly shifting expectations Success felt subjective and based on perception rather than clear, measurable performance Favouritism in some employees A strong culture of “performing” for senior leadership — lots of polish, presentations, and internal optics, with questionable real-world impact Significant time and money spent internally, while frontline support for residents felt secondary Employees are expected to deliver complex work with limited guidance, support, or clear priorities Quiet or introverted staff appear to be penalised, even when their work output is strong Feedback was inconsistent and poorly documented, yet used to justify sudden decisions Employment decisions can be made abruptly, with little notice, limited HR involvement, and no meaningful opportunity to respond or improve HR policies are not consistently applied in practice Gave me imposter syndrome and feelings of not being good enough