Vapotherm Reviews

Don’t let the cute furniture and decoration fool you. They market the company to new employees as if it was a modern and forward company. They say it’s fast-paced, but it’s a very tense work place. Different departments are constantly pointing fingers at other departments when something doesn’t go right. The requirements they hold employees accountable to are unattainable with the little support and training given. There is no work/life balance, and management loves to brag about working on the weekends and even during vacation, as if that was a badge of honor. They spend more money on making the place look beautiful to impress visitors and investors, to the point of paying sub-contractors to come and water their plants, instead of pouring resources into hiring more employees. Management quickly becomes agitated if there is a minimal glitch and start pointing fingers. I worked there, and when I resigned in good terms, no one in upper management, not even the ones I worked closely with, said goodbye. There’s a lot of arrogance. I would not trust the good reviews here. They are constantly pushing employees to fill out the yearly survey of “Best Companies to Work For in NH”. The turnover is huge. They can’t even keep a receptionist there for long. The workload is unmanageable, and no ideas/suggestions given are taken into consideration. I never worked in a place where managers are always so stressed out and tense. There’s no leadership, only micromanaging. It’s their way only! Employees HAVE to spend 4 hours on a determined day each week coming up with a process improvement idea while the President does his rounds questioning each individual on what their project that week is. The new process improvement idea then needs to be implement during the week, and each week you need to come up with a different project. It takes time away from employees being able to do their most important and critical tasks. Regular weekly meetings alone are 10+ hours at minimum. There is no appreciation shown, and HR is not clear at explaining about the benefits when you’re first hired. Insurance is just ok. 401K is capped at $500.

The negatives are numerous. Very high turnover due to poor compensation, unrealistic quotas, mixed messaging from the top. Their product is great when it works properly, but that is inconsistent. They are dominated by fisher and paykel in the high flow nasal cannula space, and think they can reposition themselves by calling it hi-vni instead of hfnc. You can’t paint a turd yellow and call it gold. They had a major recall in 2005 or so, and handled it absolutely terribly. Granted, most of the people from that regime are gone, but the customer pain lingers. The word “Vapotherm” rubs many respiratory professionals the wrong way because they were treated so poorly. Even though that all occurred over a decade ago, it’s still a major hurdle to this day. They don’t have loyalty to employees. A presidents club performer in 2018 could be on the chopping block if s/he has a less than stellar quarter or two to start 2019. You have to watch your back if you’re not in the “good old boys club” - and if you’re reading this as a non Vapotherm employee, you’re not in the club and you likely never will be