Vectorform Reviews

Thank you for your thoughtful and detailed comments. While Vectorform has certainly had some financial highs and lows through the years, as most companies have, we are financially stable. Making the tough and frankly heartbreaking decision to let staff go is never an easy one. However, sometimes it is necessary for the greater good. Regarding our culture of invention, It is important to understand what product invention really entails. For every 10 concepts we dream up and prototype only one or two might make it to a proof of concept stage. For every 10 POC's that make it less than one will result in a commercial product. Objectively speaking, if a product we invent becomes a commercial success every 10 years - that's not too bad! Regarding what we call "incremental invention" which is more focused on adding incremental value to an existing product - we find this can be just as challenging and rewarding with the added benefit that a far greater percentage of projects make it into the hands of the public. Regardless of how you classify our projects, the fact is that we have invented a lot of great things over the years. Examples include: A game that helps children with autism learn life skills (for Kaiser Permanente), a system to help doctors diagnose neurological disorders (for Texas Health Resources), and new methods of sports training (for Adidas) - just to name a few. Paid client work and invention are not incompatible concepts. In our business, not all projects are the same. Sometimes they afford less opportunity for creativity and/or invention that we would like. Other times we have the latitude to achieve things that are beyond our wildest dreams. Client work can often be challenging and certainly timebound both of which sometimes require extra effort. This does not result in favoritism for those who put forth extra effort but rather a culture of pride in what we can accomplish when we pull together to achieve the seemingly unachievable. Vectorform’s leadership has established a very clear direction and vision. However, we must balance this with client demand and need. It’s true, it’s not always an easy balance and sometimes adjustments are needed. It should be noted that at the present we are working on a variety of fun and exciting projects with a good sales pipeline of interesting work as well. Finally, Vectorform offers a rich benefit plan that allows for work schedule flexibility, including the ability to work from home, and many of our employees use this benefit regularly. If an employee feels their team does not support this, we hope they would address it directly with the team or with human resources. It is important to us that all Vectorformers can enjoy our benefits equally. Again, thank you for taking the time to share your thoughts.

Dear Former VF Team Member: We were disappointed to read your review. You are certainly right in stating that clients receive our focus, attention, and dedication. As a service business, it is essential. In fact, we take pride in being solution oriented to ensure our customers’ needs come first. That said, our team members, who we trust to service our clients exceptionally well also receive our focus, attention, and dedication. We’re sorry that you did not feel this balance. We wish you had a better experience, and know you likely made a significant impact on the client projects you supported over the years. We are working to increase the recognition, visibility, and efforts of our team members. We know how important this is. Recognition events, acknowledgement at company-wide meetings, along with 360-feedback, and proactive steps taken to outline career paths for employees, are all steps being taken to improve recognition of our team members. And, yes, our founders are always pushing for what comes next. One of Vectorform’s core principals is to continue driving commitment to meaningful innovation in the industry. Not every effort is successful, and that can be frustrating at times. The team has demonstrated many times over in the last 18 years that it can and will continue to invent the future. Being here 5 years, you played a significant role in that. As for the state of employees, we have collected ample survey data, conducted 1-1 interviews with nearly everyone in the company, and continue to make improvements in internal communications, leadership training, process improvement, and resource and project allocation. Through these mechanisms, we’ve learned what our team members value, what they love about Vectorform, where they want to see improvements, and we work to make adjustments each day to continue creating the company we all envision. Vectorform’s People Operations Team