Does Velocity Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Velocity Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Velocity Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Velocity Credit Union?

72% of Velocity Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Velocity Credit Union 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Velocity Credit Union?

Contact Center Representative (2) , Loan Processor (2) , Manager (2) , Member Service Representative (2) , Teller (2)

What are the pros of working at Velocity Credit Union according to real employee reviews?

"Benefits are better than average." ((in 4 reviews))

What are the cons of working at Velocity Credit Union according to real employee reviews?

"Managers make it hard to move departments." ((in 3 reviews)); "If we can’t get competitive pay then at least treat your team to “taco thurdays”, “friday happy hour”, or “massage monday”, etc. We’ll take anything but we need an appreciation." ((in 2 reviews))

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Velocity Credit Union

Velocity Credit Union Reviews

3.6

72% would recommend to a friend

(31 total reviews)

Debbie Mitchell

89% approve of CEO

60% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.8

Culture and values

3.6

Work/Life balance

3.6

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Velocity Credit Union has an employee rating of 3.6 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Velocity Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

31 reviews

5.0

17 Feb 2026

I love working for Velocity Credit Union

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid work schedule. Good work life balance Great benefits

Cons

I don’t have any cons honestly

4.0

20 Jan 2026

Great when Behind Scenes

Loan processor

Recommend

CEO approval

Business outlook

Pros

Hybrid positions, non member facing jobs, great small scale staff.

Cons

Member facing jobs are miserable, weak managers with lackluster people skills, slow job progression.

1.0

4 July 2025

The worst mortgage department

Mortgage loan officer

Recommend

CEO approval

Business outlook

Pros

The mortgage department is partially set up

Cons

Worst pay in the industry Manager does not know how to run a mortgage company Plan on closing barely anything

Viewing 1 - 3 of 31 Reviews

Jobs at Velocity Credit Union

Mortgage Loan Closer

Austin, TX

USD 46K - USD 63K /yr

USD 58K - USD 82K /yr

(Glassdoor Est.)

View job

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Velocity Credit Union

Velocity Credit Union Reviews

Ratings by category

Reviews by job title

I love working for Velocity Credit Union

Great when Behind Scenes

The worst mortgage department

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