Verbal Ink Reviews

Updated 21 Mar 2020

To filter reviews, or .
4.0
76%
Recommend to a Friend
  1. "Happy transcriptionist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Transcriptionist 
    Recommends
    Neutral Outlook

    I have been working at Verbal Ink full-time for more than a year

    Pros

    Exceptional pay scale Great team Work from home Great transcription team process and styles Steady flow of clients Highly-regarded

    Cons

    No benefits in terms of medical, dental, etc

    Continue reading
  2. "Love coming in to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Coordinator 
    Recommends

    I have been working at Verbal Ink full-time

    Pros

    The office environment and culture is very welcoming and diverse. There are so many positive interactions between the employees from all offices.

    Cons

    Commute, but this is Los Angeles! Cannot think of any real cons.

  3. "Best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Recommends
    Positive Outlook

    I have been working at Verbal Ink full-time

    Pros

    +Great office environment: Everyone is very welcoming once you start. +You have a lot of support, every question you have or any concerns are answered. No one leaves you to "man the reigns alone" without support or faith. +Job is never boring: If you enjoy interacting with others or have a desire to help then it's for you.

    Cons

    -If you're not interested in an 8-5 job this may not be for you.

  4. "Avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Verbal Ink full-time

    Pros

    I can think of none.

    Cons

    Weird culture, bad pay, boring job

  5. Helpful (1)

    "The best transcription company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor 
    Recommends
    Neutral Outlook

    I have been working at Verbal Ink for more than 10 years

    Pros

    The staff is always wonderful to work with. The pay is higher than other transcription companies.

    Cons

    Unfortunately there are times when there's a slow down in the amount of work coming in.

    Continue reading
  6. Helpful (3)

    "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Freelance Transcriptionist in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Verbal Ink for more than 5 years

    Pros

    Management is respectful and communicative Work is interesting Pay is better than average

    Cons

    Independent contractor status with no benefits, can be slow periods

  7. Helpful (4)

    "Wonderful company to work with"

    5.0
    Current Contractor - Transcriptionist in Maybee, MI
    Recommends
    Positive Outlook

    I have been working at Verbal Ink for more than 10 years

    Pros

    As someone who's been working with Verbal Ink for ten-plus years and counting, some may see this as a biased review. I see it as just the opposite. The pros have accumulated over the years enough to keep me with the company, and even more amazing, is that the cons have remained insignificant enough to keep me here for many more years to come. Contracting with Verbal Ink affords me the opportunity to not only transcribe, but learn a bit about many, many subjects. Today may be a board meeting with many people to track. Tomorrow may be a sermon, a police interrogation, an interview as part of a dissertation, a focus group; you name it! You set your own hours 100 percent of the time. In the very rare instance of a miscommunication of your availability and a file being assigned that falls outside the amount you indicated to your account executive (AE), as long as you let them know immediately, the file will be reassigned with no prejudice. Rates range fairly considerably, taking into consideration multiple variables such as verbatim, time code/stamps, accents, poor audio quality, considerable background noise, special formatting, et cetera. AEs do their best to be fair regarding variables and pay rates for individual assignments. Account executives are available during all business hours for any questions/concerns via three different avenues. If they don't know the answer to your question, they will find out. They are very polite and personable even though most days they're under considerable pressure dealing with all aspects of both clients and contracted transcriptionists. Verbal Ink offers its transcriptionists a couple production-based perks that I don't think are made available by most other transcription companies. I think one of the biggest perks or "pros" to working with Verbal Ink is the fact that I was available for all school events my son needed me to attend. I was able to be a room parent for years, somewhat of a teacher assistant various years, and enjoyed endless field trips and memories that cannot otherwise be recreated. Now that my son is an adult and working, it's my two Chihuahuas I enjoy sharing my work-at-home time alongside. They don't mind if I wear slippers all day, and they just kind of look at each other then at me, and then back at each other with amusement in their loving eyes when I mumble and grumble, directly at the computer, "Be quiet and let them answer the question!" Over the past more than ten years with Verbal Ink, I have worked with various other transcription companies but let them go in short order. Some folks feel this is a risky thing to do, but Verbal Ink has always kept my basket full with work and I'm very happy where I am with no changes visible in the horizons.

    Cons

    All audio is not created equal. Some audio is downright, "You've gotta be kidding me." The majority of clients seem to know this and understand we will do the best we can. As a contract worker, no paid vacation, no health care benefits, no sick days, no personal days, and no paid holidays. I knew this when I signed up to work with Verbal Ink. Mainly due to holidays such as Thanksgiving Christmas, New Years, work is not always abundant, so be ready with the occasional antacids. Thankfully, this happens only occasionally, and the trend seems to be showing more and more work available.

    Continue reading
  8. Helpful (15)

    "Transcriptionist"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Transcriptionist in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Verbal Ink

    Pros

    It's a work from home position. The company does have admins to allocate jobs to typists rather than just putting work out there for their not- employee employees to fight over, first come first served, catch as catch can style. They send you a card that's signed by some of the office staff for your birthday, and I got a 25$ Amazon gift voucher as a Christmas bonus.

    Cons

    Although they pay about the going rate, they don't actually pay very well. Most of the jobs I received from Verbal were about $0.85 an audio minute. Everything is 24 hour or less turnaround, and they allocate jobs in such a way that you'll end up working a certain set of hours that they dictate to you in order to meet deadlines, which sort of defeats the set your own schedule aspect of doing at home transcription work. As you're classed as an 'independent subcontractor', there's no benefits or even a safety net for things like RSI type injuries. Technically, you have the right to refuse jobs as an indie subcontractor, but actually doing so means no more work from Verbal, ever. Job allocation is erratic - some weeks you might get more work than you know what to do with, others, you won't get anything at all. So you effectively get to be a poorly paid employee with no benefits who's on call 24/7.

    Continue reading
  9. "Transcriptionist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor 
    Recommends
    Positive Outlook

    I have been working at Verbal Ink

    Pros

    Super flexible, great with communication, great work from home job.

    Cons

    Work is contract so not always guaranteed, pay is based on hour typed

  10. Helpful (5)

    "Transcriber"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Transcriptionist in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Verbal Ink

    Pros

    Great flexibility, good people, exposure to a wide variety of fields. If you are looking for a work at home transcription position, this is certainly one of the better companies to work for.

    Cons

    Salary is low in light of labor intensive tasks performed. Paid by W9 instead of W2, so you get slapped with hefty self-employment tax every year.

    Continue reading
Found 12 reviews