This was once a genuinely good company to work for, but over time it has become unstable and badly managed. There have been repeated restructures and redundancies, including at senior level, which has created constant uncertainty for employees. Morale has dropped significantly and experienced staff continue to leave.
Management roles often feel mismatched to experience, and decisions don’t seem grounded in an understanding of the work on the ground. This has led to confusion, poor communication, and a growing disconnect between leadership and operational teams. Cost-cutting appears to drive many decisions, sometimes at the expense of staff wellbeing and service quality.
Long-standing customers are clearly unhappy, and new experienced hires are increasingly hard to attract. Day-to-day operations now feel reactive rather than planned, which makes it a stressful environment to work in.
They have now also got rid off paid holiday (holiday off) so ignore that if applying