Vertex Reviews

3.4

52% would recommend to a friend

(369 total reviews)
avatar

Chris Young

48% approve of CEO

44% positive business outlook

Vertex has an employee rating of 3.4 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vertex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

369 reviews
3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote work. Good pay and benefits. New LT will bring change, but no pain without gain.

Cons

Hard culture to break into if you are new to the company.

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Able to work remotely was the only benefit I experienced.

Cons

After 18 years as a Vertex employee, my one take away after being laid off is that Vertex always was a reactionary company. Rarely ever was a corporate strategy proactive based upon solid market research. Vertex executives were always chasing the "shiny object", which on several occasions were the subject matter of the latest Geoffrey Moore book. I also observed on many occasions a lack of longterm commitment to any established strategy. Almost as if the company had an Attention Deficent Disorder. Think about it - here is a company that arguably was first to market with a product (automated corporate tax software), with an attractive annuity revenue model (recurring fees for update tax data), great opportunities for cross-sales to existing customers, yet never came close to breaking the billion dollar sales barrier. In fact, the company has remained virtually stagnant in terms of total customer companies for decades. Lastly, the company is simply much too woke for my liking.

Viewing 1 - 3 of 369 Reviews

Glassdoor has 441 Vertex reviews submitted anonymously by Vertex employees. Read employee reviews and ratings on Glassdoor to decide if Vertex is right for you.