absolutely trash upper management/company owners seem to have no idea how to run a business
very low wage that does not reflect the specialized skills/information you need to be good at this job
not a lot of poc representation
no real upward mobility beyond becoming a shift manager
no annual raises
few benefits, health insurance policy is a joke
impossible to make the job livable unless you enjoy living paycheck to paycheck
unwilling to spend money on their programs/thing that would directly benefit staff/the climbers that come to the gym
a complete lack of trust between upper and lower management