Does Veterans Crisis Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Veterans Crisis Line employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Veterans Crisis Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Veterans Crisis Line?

35% of Veterans Crisis Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Veterans Crisis Line 2.1 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Veterans Crisis Line?

Crisis Responder (7) , Health Science Specialist (7) , Social Science Specialist (4) , Crisis Responder (2)

What are the cons of working at Veterans Crisis Line according to real employee reviews?

"There are responders who deserve to get pulled by there supervisor always get the right call." ((in 4 reviews)); "Management is inconsistent, micro manages, and focuses on quantity versus quality." ((in 3 reviews)); "Getting time off can be difficult" ((in 3 reviews))

Veterans Crisis Line Reviews

2.5

35% would recommend to a friend

(29 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

Veterans Crisis Line has an employee rating of 2.5 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Veterans Crisis Line employee rating is 33% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

29 reviews

4.0

8 June 2026

Rewarding work with veterans, but family unfriendly hours

crisis responder

Recommend

CEO approval

Business outlook

Pros

Very rewarding to speak to veterans and help them through situations

Cons

The schedule was not very family Friendly

1.0

29 May 2026

Rewarding mission, but toxic culture and micromanagement

Health science specialist

Recommend

CEO approval

Business outlook

Pros

Great mission, rewarding, good pay and benefits, great coworkers. Our countries Veterans deserve respect and excellent care. Training was good. There are some good Supervisors that truly care.

Cons

Micro management, every call is recorded, all screens are recorded. Your time is managed down to the minute. Toxic work environment, especially for Veteran employees who seem to be targets for firing, lack of promotion opportunities for Veterans. Vacation is determined by seniority, you work all holidays. There is a lack of Veteran employees, so when a Caller asks to speak with a Veteran, there is often a wait. Cognitive dissonance seems to be the culture and what you are told is not always to be trusted. High suicide rate among employees. If you work there you need to cover your own self and document everything thoroughly.

3.0

25 May 2026

Good pay and remote work, but limited scheduling flexibility

Social science specialist (crisis responder)

Recommend

CEO approval

Business outlook

Pros

Good pay, fully remote, good benefits,

Cons

Seems like it’s hard to get time off, they favor seniority over other factors, not a lot of flexibility with scheduling

Viewing 1 - 3 of 29 Reviews