Vetspire Reviews

3.2

15% would recommend to a friend

(5 total reviews)

44% positive business outlook

Reviews by job title

5 reviews
3.0
27 Oct 2023

So much potential if not for managment

Recommend
CEO approval
Business outlook

Pros

The team's desire to help our animal hospital clients as well as make great experiences for the patients that we support. I truly believe that Vetspire is a tool that is helping solve a problem in the Veterinary Practice software ecosystem and can be the de facto tool that clinics want to work with. The technical and business projects were interesting and plentiful. The people there are extremely smart, passionate and many have transitioned from in hospital positions to work on the software.

Cons

Vetspire was acquired in 2021 and the majority of the staff still reports in through our parent company. This leads to a conflict of organizational decisions when trying to plan future roadmaps or build software in a way to support other clients outside of our parent company. The other major con is that engineering management is rigid, reactive and stuck in a results only mentality. - Rigid as they don't want to compromise on solutions that may mean that Engineering has to do more (documentation, adapt to other teams processes, etc) - Reactive in that there is no vision or technical roadmap to help set the engineering group up for success and this leads to placing bandaids on a mountain of bandaids. - Results only mentality as the leadership is stuck in a feature factory mentality when they should be focused on stabilizing the core functionality that the practices need to do their jobs and provide the support that is needed to the pets that come in for care. This mentality is valued higher than

1.0
31 Mar 2026

A company that mistakes motion for progress

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Genuinely smart and well-meaning colleagues across most teams - The problem space is interesting — veterinary software matters - Remote-friendly culture

Cons

- Massive, unaddressed technical debt. Core systems carry years of accumulated shortcuts that nobody is empowered — or incentivized — to fix. New features get bolted onto a rotting foundation, and leadership treats this as the cost of doing business rather than an existential risk - Feature factory mentality. Velocity is measured in tickets closed, not outcomes delivered. Shipping something is treated as the finish line, regardless of whether it actually works or solves the customer's problem - Incomplete features shipped as done. It's common for work to land in production well before it's ready. "Coming soon" pages go live with nothing behind them. Customers notice. Support then denies reported bugs rather than acknowledging known gaps — which erodes trust externally and internally. - Shortsighted decision-making. There's a persistent pattern of optimizing for the next sprint at the expense of the next year. Problems that get raised get deferred until they become crises, then get patched instead of solved - Individual contributors don't move the needle. No matter how sharp you are, the organizational structure and culture make it nearly impossible to drive meaningful change from the IC level. Good ideas go into a void. The best engineers eventually stop trying. - "Not my problem" culture. Ownership is diffuse to the point of dysfunction. Work falls through the cracks between teams with no one accountable for the seams. This isn't malicious — it's a structural failure that's never been corrected. - Shooting themselves in the foot, repeatedly. There's a pattern of decisions that actively undermine customer confidence and internal morale — and yet the same patterns recur. Post-mortems happen; behavior doesn't change. - Accountability is essentially optional. Deadlines slip, commitments get quietly dropped, and the consequences are rarely visible. There's no apparent mechanism for holding teams — or individuals — to a standard. Over time this creates a culture where doing the minimum is normalized and high performers either leave or level down.

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Glassdoor has 5 Vetspire reviews submitted anonymously by Vetspire employees. Read employee reviews and ratings on Glassdoor to decide if Vetspire is right for you.