Pros
All of my coworkers were smart and competent
Cons
There was a large layoff followed by a recent exodus of senior level employees, and morale is at an all-time low. Other reviews suggest that the layoff was smaller than it really was - this is a lie Incompetent leadership throughout the company: no roadmap, vision, or plan to compete with real threats to the business like Lyft and Uber. They do not listen to feedback and truly do not care about the patients that they're serving Shady hiring practices: employees were asked on at least one occasion to write 5 star reviews on Glassdoor. When it came to hiring talent, management tended to ignore feedback from interviewers and made whatever hiring decision they wanted even if it wasn't best for the team Technology is in bad shape, leading to booking errors and people not getting picked up for their appointments Below average compensation for employees in most departments. Management is grossly overpaid