Virgin Media Reviews | Glassdoor.com.au

Virgin Media Reviews

Updated 14 Feb 2020

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3.2
55%
Recommend to a Friend
68%
Approve of CEO
Virgin Media CEO Lutz Schüler (no image)
Lutz Schüler
38 Ratings
Pros
Cons
  • "All about money and cost cutting since liberty global took over(in 33 reviews)

  • "Senior management keep to themselves & are not in touch with their employees,too corporate(in 30 reviews)

More Pros and Cons
  1. "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time

    Pros

    Great team environment. The incentives are there for you to be rewarded for working hard if you are willing to do so.

    Cons

    Not much to say, I enjoyed working here

    Continue reading
    Virgin Media2017-07-04
  2. "Project Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time for less than a year

    Pros

    Great team environment to be in

    Cons

    Contract complexity was time consuming

    Virgin Media2019-02-25
  3. "OffNet and OnNet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Provisioning Analyst in Swansea, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Media full-time for more than 10 years

    Pros

    Fun environment.... years of excellent service... Fantastic opportunities every day...cannot fault them

    Cons

    Redundancy.... Unfortunately....hard for us all....

    Continue reading
    Virgin Media2020-02-15
  4. "fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Birmingham, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Virgin Media full-time for more than a year

    Pros

    The main pro were the people and the flexibility

    Cons

    Very bureaucratic and some departments working in silos

    Continue reading
    Virgin Media2020-02-12
  5. "Call centre role, varied daily work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Faults Advisor 

    I worked at Virgin Media part-time for more than 10 years

    Pros

    Lively fun call centre, lots of extras given to staff

    Cons

    Same old calls daily, hard targets

    Virgin Media2020-02-11
  6. "Best Client to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Analyst 

    I have been working at Virgin Media full-time

    Pros

    Best Client, Best benefits, scope to learn

    Cons

    No cons as such No cons all are good

    Virgin Media2020-02-08
  7. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator Religious Education 

    I have been working at Virgin Media full-time

    Pros

    Excellent company to work for, brillaint

    Cons

    Nothing bad to say at all I really enjoyed it

    Virgin Media2020-02-03
  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Sales Representative in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for more than a year

    Pros

    Pay, holiday, flexibility, social, company car

    Cons

    Some Pressure in the role

    Virgin Media2020-02-04
  9. "Outbound telesales"

    StarStarStarStarStar
    Current Employee - Sales Executive in Manchester, England

    I have been working at Virgin Media full-time for more than 5 years

    Pros

    Birthday off , win holidays, buy 5 holidays

    Cons

    Big pay cut with no warning what so ever!

    Virgin Media2020-02-11
  10. Helpful (1)

    "Great work/family life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Service Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time for more than a year

    Pros

    I’ve worked here for nearly two years!! It’s hard work, your in the field installing services, fixing faults upselling and gaining new business leads. Though you get rewarded with a 37.5 hour week spread across 4 days, every 3 weeks you get a 5 day weekend. The pay’s decent you’ll get commission for up-selling and generating new business. You get rewarded quarterly based on your performance, and half yearly for a good NPS performance. All in hall if your a hard worker you’ll do well!! Annual leave is good along with Bupa healthcare and the benefits you get rewarded well and benefits are great

    Cons

    Working Saturdays is a pain

    Virgin Media2020-01-19

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