Vision for product is decent.
The Dev team, Customer Success Team, and Sales Team are really talented people.
Cons
I'll keep it simple. There's a slew of problems around product market fit and pricing vs. value provided to prospective customers and almost all leadership decisions are made behind a dark veil. This compounds to the existing problems in a way that is VERY bad for business. Still opportunity but before committing to this opp study the industry thoroughly and understand what it's like to work for this stage of startup.
The product is a log parsing tool for dispatchers to figure out the significance of BMS alarms in a slightly more organized fashion. Unfortunately, for Virtual Facility, all of the high priorities are addressed by dedicated systems like fire, smoke, and intrusion detection. This leaves the product completely useless and a waste of money, given that it adds no real tangible value to Operations.