Does Vitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Vitality employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Vitality. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Vitality?

83% of Vitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vitality 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Vitality?

Healthcare Associate (32) , Manager (18) , Customer Service (11) , Service Consultant (10) , Business Consultant (9) , Team Manager (9) , Business Development Manager (7) , Customer Service Representative (7) , Project Manager (7) , Retention Specialist (7) , Healthcare Advisor (6) , Healthcare Assistant (6) , Protection Advisor (6) , Relationship Manager (6) , Lead Generator (5)

What are the pros of working at Vitality according to real employee reviews?

"People you work with are great" ((in 63 reviews)); "Great benefits and lots of freebies." ((in 45 reviews)); "Free breakfast and lunch in the office" ((in 31 reviews)); "Great atmosphere and culture." ((in 25 reviews)); "Great team and challenging environment" ((in 15 reviews))

What are the cons of working at Vitality according to real employee reviews?

"Low salary and benefit levels relative to the finance industry or other London" ((in 28 reviews)); "Low pay raises." ((in 18 reviews)); "Managers have to spend a massive chunk of time dealing with post" ((in 14 reviews)); "Poor upper management, slow to move on projects" ((in 5 reviews)); "Lack of career progression and no options offered to retain staff" ((in 5 reviews))

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Vitality

Part of Discovery (South Africa)

Vitality Reviews

4.2

83% would recommend to a friend

(545 total reviews)

Neville Koopowitz

91% approve of CEO

82% positive business outlook

Ratings by category

4.3

Culture and values

4.2

Diversity and inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Senior management

3.9

Career opportunities

Vitality has an employee rating of 4.2 out of 5 stars, based on 545 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Vitality employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

545 reviews

3.0

24 June 2026

Poor pay and no career progression

Manager

Recommend

CEO approval

Business outlook

Pros

Some staff are friendly Free lunch

Cons

Poor pay No career progression

Vitality Response

Thank you for taking the time to share your thoughts, we really appreciate it. We're pleased to read that you enjoyed some of the benefits and had friendly colleagues. We wish you the best in your career!

5.0

23 June 2026

Positive environment with supportive colleagues

Lead generation specialist

Recommend

CEO approval

Business outlook

Pros

Everything they look. After u

Cons

None everyone is really nice

Vitality Response

Thank you for taking the time to share your thoughts! We're so pleased that you've experienced the importance we place on helping our employees develop themselves at work. We hope that your career continues to grow with us!

4.0

14 June 2026

Great perks but boring work and overtime expectations

Outbound sales representative

Recommend

CEO approval

Business outlook

Pros

Perks are amazing. You get MHD PMI, discounts and incentives , bonus , loads of positives.

Cons

Boring. Repetitive and you WILL be expected to work overtime for free to hit your target, or managed out of the business. Different managers have different rules.

Vitality Response

Thank you for taking the time to share your thoughts, We're pleased that you've experienced the importance we place on our company benefits. Your comments about the amazing perks, discounts, incentives and bonus are great to read! We wish you the best in your career

Viewing 1 - 3 of 545 Reviews

Jobs at Vitality

Call Centre Adviser

Edinburgh, Scotland

GBP 24K - GBP 24K /yr

GBP 24K - GBP 31K /yr

(Glassdoor Est.)

View job

Customer Renewals Specialist Health

Stockport, England

GBP 28K - GBP 29K /yr

GBP 27K - GBP 28K /yr

(Glassdoor Est.)

View job