Does WATI pay their employees well?

According to anonymously submitted Glassdoor reviews, WATI employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at WATI. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at WATI?

97% of WATI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WATI 4.2 out of 5 for work life balance, 4.6 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at WATI?

Customer Service Associate (3) , Customer Success Manager (3) , Content Marketing Executive (2) , Customer Success Manager (CSM) (2) , Data Engineer (2) , Graphic Designer (2) , Junior Talent Coordinator (2) , Manager (2) , Marketing (2) , Product Marketing (2) , Product Marketing Manager (2) , Product Support Engineer (2) , SDE-intern (2)

What are the pros of working at WATI according to real employee reviews?

"3. Supportive Management: They'll never put any pressure on you." ((in 6 reviews)); "The work life balance is still acceptable, from this 2" ((in 5 reviews)); "The team is globally located across several countries, and predominantly everyone works remote." ((in 4 reviews)); "Great Salaries" ((in 3 reviews)); "Benefits given were good for remote working" ((in 3 reviews))

WATI Reviews

4.4

97% would recommend to a friend

(55 total reviews)

Ken Yeung

95% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (55 reviews)

WATI has an employee rating of 4.4 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The WATI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

55 reviews

3.0

29 June 2023

Never met a coworker spoke foul language in my life time but at WATI

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

1) The pay is equivalent to the work loading. High autonomy. Most staff with entrepreneur sort of mindset. Many staff are very willing to offer help. 2) Excellent products that really can help many startups. 3) Great working location.

Cons

1) Head of Customer didn't know many things and without a wide range of industrial experience. Relied on young people on doing what a head should do which was making decision and set directions on the SOP. Couldn't manage the team members' productivity = wasting money. Although stayed peace in the team, cheer up and give autonomy seemed good. 2) Head of marketing was giving downgraded strategies and without more coordinating with other head before doing so. Seemed like a disaster.

WATI Response

2y

Hi, This is Ken Yeung, the CEO at Wati. Thank you for taking your time to share your feedback! We hear you and we'll prioritize hiring experienced leaders with diverse backgrounds and improve coordination between teams. We'll also continue to reinforce HR protocols to maintain a professional work environment.

1.0

19 Aug 2024

Worst Toxic culture and zero employee trust

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Remote working is the only positive in Wati.

Cons

1) The CEO's toxic work culture - will thrash in front of everyone due to unrealistic expectations. 2) Zero employee trust by the management. The Finance team treats the employees like trash. 3) No vision or goal for the entire company. Changes every quarter. 4) No proper hierarchy or clear communication with the teammates. 5) They will trust only HK employees or not listen to people from other countries. They have a clear bias on that aspect.

WATI Response

1y

Hi, this is Ken Yeung, the CEO at Wati. Thank you for sharing your feedback. We’re sorry to hear about your experience. At Wati, we are deeply committed to fostering a respectful and professional environment where all employees, regardless of location, are treated fairly. We set realistic expectations and continually work to improve communication and trust across teams. Your feedback doesn’t reflect the values we strive to uphold, and we would genuinely like to understand more about your perspective. Please feel free to reach out directly to our People Team or to me, so we can address any concerns and work together to make Wati a better place for everyone.

1.0

2 May 2024

too much politics

Manager

Recommend

CEO approval

Business outlook

Pros

nothing good there , one should not join this company

Cons

too much favorism on some staff, very bias, only politics goes, no trust on their staff, pathetic management team

WATI Response

1y

Hi, This is Ken Yeung, the CEO at Wati. Thank you for taking your time to share your feedback! We're committed to fostering a fair and unbiased work environment. We'll be reviewing our management practices to ensure trust and equity among all team members.

Viewing 1 - 3 of 55 Reviews

WATI

WATI Reviews

Company ratings over time

Reviews by job title

Never met a coworker spoke foul language in my life time but at WATI

Worst Toxic culture and zero employee trust

too much politics

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