WEBSTER HALL Reviews

Not enough transparency for benefits

• No benefits, no job security • No call-in pay; if you get cut, you don't get paid the NYS mandated shift wage • Variable schedule/hours (always subject to change) • Rotating door; high turnover • Little room for advancement/growth • Inconsistent training among staff; no coherent onboarding process • Diversity of security, front of house, and maintenance staff is not reflected in the middle and upper levels of the organization • Sharp divide between management and staff. Lack of respect, reward, or accountability, which can lead to communication and workplace environment issues • Hearing loss is an occupational hazard; do/did not provide or sell earplugs necessary to protect staff • Can sometimes feel more like working in a bar than a concert venue