WHSmith Reviews

Thank you for taking the time to share your feedback and for your contribution over the past 1–2 years. We're pleased to hear that you enjoy the customer interactions and find the role straightforward and rewarding in that respect. Building relationships with our regular customers is an important part of what we do, and it's great to know this has been a positive aspect of your experience. We are sorry to hear about your concerns regarding the physical demands of the role and the condition of back-of-house areas. Retail work can be challenging, particularly during busy periods, and we recognise the importance of providing a safe, comfortable, and well-maintained working environment for all colleagues. Cleanliness, health, and safety are priorities for us, and we take feedback regarding hygiene standards seriously. We encourage colleagues to raise any concerns with their management team so they can be addressed promptly. Feedback such as yours helps us identify areas where we can improve and ensure our workplaces meet the standards we expect. Thank you again for sharing your experience. We appreciate your feedback and your continued commitment to serving our customers.

Thank you for taking the time to share your feedback and for your contributions during your time with us. We're pleased to hear that you enjoyed the airport environment and found interacting with customers from diverse backgrounds to be an interesting and rewarding aspect of the role. It's also encouraging to know that you felt the salary and working conditions were positive. We appreciate your comments regarding training and development. Providing our colleagues with the skills and knowledge they need to succeed is important to us, and we continuously review our training programmes to identify opportunities for improvement. Your feedback about the need for additional training is valuable and will be shared with the relevant teams. We wish you all the best in your future career and thank you again for your review.