WPG Reviews

3.6

46% would recommend to a friend

(151 total reviews)

Chris Conlon

71% approve of CEO

26% positive business outlook

WPG has an employee rating of 3.6 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WPG employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

151 reviews
2.0
7 Mar 2022

Turnover of 50% in Marketing Department

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Energetic, youthful, talented, friendly teammates with whom you'll grow close due to trauma bonding, basically. It's malls and shopping and retail and stuff so, if you're into that, it's not a bad 'subject matter' for your day. Corporate, and cooperate-y, but in a boring, steady, mindless way. If you were in a different position, in a different department, I imagine you could kind of float through and make decent money with decent benefits. It's Marketing, so... the stakes are pretty low. We're not saving lives. Not that management would ever acknowledge this. They crave chaos because they're not the ones doing the actual work. Even with a reasonable workload, the atmosphere and false prioritization and lack of strategy/alignment/sticking to the plan means that it'll be chaos, always. No light at the end of this tunnel.

Cons

The corporate marketing team has had about 20 departures in 2 years. The constant rotation means that the team has effectively been training and onboarding, continuously. This is hugely expensive - time, money, equipment and staff patience + exhaustion. It is negligent of leadership to allow this to continue. It's a difficult market right now, and you have a department head who actively chases away talent. Any issue, challenge or criticism is faced with disbelief and a scapegoat. Accountability is like rain in a desert - desperately needed, often discussed, absolutely precious, but rarely, rarely experienced. Interpersonal relationships are exhausting. Everyone is running a game. Leadership would rather put on an elaborate show about sunshine and rainbows than address an unpleasant topic, head-on. There's always some elaborate plan. The Directors can know first. Then, 7 minutes later, the Managers. Then, let's wait until tomorrow morning to tell everyone else, because we totally believe it'll stay confidential... as if the whole team can't see/hear what's going on from the get-go. They'll even do this with an issue that originates in lower staff. It's so oblivious and classist and silly. Like, they truly believe the "peons" don't talk to each other, or share, or gossip. "Leadership" means pretending every piece of news is a high-security state secret. Everyone saw the proverbial IG story. Just stop. The job is basically providing hospice care to C level malls in towns you'd never otherwise visit. That's fine, it's could be a fine, cozy corporate job. instead, it's the most stressful environment I've ever worked in. It's not worth it. It's too costly to your mental and physical well-being.

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WPG Response
4y
We appreciate you taking the time to provide your opinion. We welcome feedback and will share with the appropriate partners.
2.0
16 Mar 2022

Recognize the Red Flags

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

To be honest, the number of cons outweighs the number of pros when it comes to Washington Prime Group. What made me stay? The direct coworkers that supported and uplifted me through the trials and tribulations. The broad range of projects that I had the opportunity to own was enticing, but the examples mentioned below took far too much of a toll on me to recommend this company to anyone moving forward.

Cons

Washington Prime Group has single-handedly been the most eye-opening company in many ways other than positive.  The red flags have been there all along, but the false sense of optimism often lures people in.  The amount of turnover, poor morale, burnout, and lack of employee enthusiasm should be enough to paint the picture, but if not, I’ll outline some other key factors.  Cliques, exclusion, and gossip within departments have left employees feeling alienated and disliked. It has also led numerous employees to the point of quitting, solely because they felt they didn’t belong. And it’s no secret that the lack of diversity within the company has also played a role in this. WPG has attempted countless times to promote diversity, yet most people of color have quit within just a few months. Let it also be known that the “diversity and inclusion committee” is almost entirely made up of white, upper leadership members. In tandem with the amount of turnover, the company lacks the ability to construct clear paths for employee growth and promotion. Departments are constantly undergoing restructuring, therefore making it immensely difficult to understand where your career is headed. And of a lot of this stems from entitled leadership - not being respected or heard, not being valued for your work, needs not being met, and most importantly, not being compensated fairly. Uncertain boundaries lead to chaos. You need to start with structuring by clearly and transparently defining areas of responsibility, policies, and processes. The leaders, and the entire management team themselves, should be a model of ethical behavior for the team.  If you’re looking to avoid feeling overlooked and under-appreciated, this isn’t the place for you. If you’re looking to gain a promotion within a few years, don’t expect Washington Prime Group to outline the climbing ladder for you. One of the leading causes of employee burnout is driven by unreasonable expectations from leadership, including but not limited to, late nights, working weekends without compensation, little to no communication on important matters, and the idea that asking questions shows signs of weakness and distrust. Understand that the role of a leader should be to create an environment in which great ideas can happen, not come up with all of the ideas themself. More importantly, the organization has been governed by fear. Teams are guided by fear, not confidence, causing an unwillingness to ask questions of superiors. What often comes from this is the hesitance to want to try anything new which then results in creativity and progress grinding to a halt. Be prepared to encounter things being communicated publicly drastically differing from things being shared privately between colleagues. Ever had a pre-meeting to prep for a meeting? People not talking when you ask a sincere, open-ended question? People keeping their heads down and saying everything is fine with no real constructive feedback? These are just some of WPG’s inner communication danger signs. Additionally, the expectation of work culture has been corrupted. Culture should not just consist of perks and happy hours. It isn’t about the free parking near the office. It’s the way employees work. The expectation of 8 am & 5 pm meetings, constantly being scheduled over lunch hours, a false sense of urgency, and improperly scoped projects - these all impact the culture within WPG. With the never-ending fast-paced deadlines, there is no time to reflect. There is no time to have a strategy led by data. There is no time to run constructive retrospectives, postmortems, or after-action reviews. There is no balance of understanding customer needs with campaign build-outs. Aesthetics has stronger importance over solving problems.  And with frustrations, most individuals would hope to rely on Human Resources to assist in solving dilemmas and properly addressing concerns. But WPG’s HR Department always fell short of this. Sure, they would let you voice concerns, but if you were hoping for a resolution to come from conflict, they were everything but reliable. As a firsthand witness of countless matters including anything from sexual harassment to toxic leadership, nothing led to change. All in all, look elsewhere to further your career. There are many other workplaces where you will find value, positive impact, and relevance.

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WPG Response
4y
We appreciate you taking the time to provide your opinion. We welcome feedback and will share with the appropriate partners.
1.0
7 Dec 2021

I'd stay away

Recommend
CEO approval
Business outlook

Pros

Lou, the loser CEO finally got fired. How anyone can maintain a position like that when you look at the stock price, and overall quality of product during his (long) tenure is shocking. Like most places, there are a few great people who work there. Unfortunately, ZERO are in upper management.

Cons

literally everything. I feel bad for everyone who is stuck there and still has to deal with the nonsense. GET OUT AND JOIN US, ITS SO MUCH BETTER!!! Dont let the fact they recently filed for bankruptcy be your excuse to stay away, it was a disaster before that happened, and will continue to be. Be a smart person, avoid at all costs.

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WPG Response
4y
We appreciate you taking the time to provide your opinion. We welcome feedback and will share with the appropriate partners.
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Glassdoor has 168 WPG reviews submitted anonymously by WPG employees. Read employee reviews and ratings on Glassdoor to decide if WPG is right for you.