29 Dec 2024
Way Scarff Ford Reviews
4.2
100% would recommend to a friend
Way Scarff
100% approve of CEO
100% positive business outlook
Reviews by job title
6 reviews
5.0
5 Apr 2022
Recommend
CEO approval
Business outlook
Pros
The staff is very friendly and, being a family owned business, many people have worked there for 20+ years because we are all treated like family- even the customers! Highly recommend working here whether it be in the sales, parts, or service departments, or in the office or finance departments. Truly a fun, welcoming, environment to work in, and I appreciate that they are doing a a great deal of work helping their local community, and finding ways to reduce their carbon footprint.
Cons
The service department was understaffed during my time of employment, however this was largely attributed to COVID regulations-- the department being closed temporarily, along with the dealership, then when businesses were allowed to reopen we had to do so with updated safety protocols which meant less people allowed on the service floor, etc. Because their service department is a literal staple to the city of Auburn- whether you drive a Ford or not, their guys are good; so the main complaint I received from clients was that they could not get their vehicle in for servicing for, at times, several weeks out. Overall the dealership did an excellent job managing these issues, service managers worked late, often skipping lunch breaks, to do their best to meet their longterm clients' needs.
5.0
23 Mar 2022
Recommend
CEO approval
Business outlook
Pros
Everyone here is really friendly and the car salesman are not what you typically expect, they care about their sales.
Cons
There’s a lot of departments so things can get lost pretty fast.
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