A bizarre, alarmist culture that prioritizes pleasing clients, effectively removing product and UX strategy from the conversation. Engineering is messy and confused. Success is measured not by whether any real problems are solved, but by the number of things built & arbitrary engagement metrics chosen because they're easy to inflate. They would look significantly worse if Well’s users weren’t financially bribed to use the app, by the way.
UX isn't understood/respected and the Product Managers suffer from complete misdirection, so a "Platform Experience" committee was created to fill these voids. This team of doctors and marketers throwing mud at the wall on reactive, short-term mandates (again, alarmist) is what the company has rallied around. So, if you're in UX/design and/or simply prefer a more methodical, pragmatic approach, don't expect to be taken seriously.
If you're a hard worker, they'll capitalize on that by piling more and more work onto you until you can't take it anymore, and never pay you fairly for it. Speaking of: no pay transparency. They say that salary increases are capped at a percentage of current pay, so if your base starts at or below market standard and you do manage to talk them into promoting you, you're out of luck. Rather than adjusting my compensation appropriately for a promotion —a conversation I entered with extensive research—they applied the capped raise and suggested I look for another job if I was so unhappy about it.
No 401(k) match and the health insurance is subpar.