West Coast Dental Reviews

3.8

69% would recommend to a friend

(526 total reviews)
avatar

Luz Juarez

58% approve of CEO

66% positive business outlook

West Coast Dental has an employee rating of 3.8 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Coast Dental employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

526 reviews
1.0
6 Apr 2017

The most unpleasant company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The co-workers and casual Fridays

Cons

Money seems to be the driving force behind this company. Corporate office was totally understaffed. Even after consistently opening new offices, they never hired more employees to make up for all the additional work. Staff were grossly over worked. Their main goal always seemed to be profit, profit, profit, and how to get as much money from patients, even if they couldn't afford it. Very stingy in spending in certain areas that were very needed. Very high turnover. Constant hiring and firing of people. In all my years of employment at other companies, I've never experienced anything quite like this. I was afraid of voicing any sort of concerns for fear of getting let go. There was fear in this office environment. People were exhausted and stressed. It often times also felt like a boot camp.

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West Coast Dental Response
7y
Thank you for taking the time to leave your feedback. We want you to know that your review has been received. Also, that your feedback provides great value to the company.
3.0
10 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Great coworkers !!! They allow you to switch days with coworkers if possible Sometimes manager is in a good mood

Cons

Micromanagement to the fullest You can do a million things right but if you do one thing wrong they make you feel like you're not good enough Bombarded all day with emails of what you do wrong They make the call center feel responsible if new patient flow into offices is low and change commission structure to try to increase appointments Also have been asked in past to try to go the restroom during breaks.

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West Coast Dental Response
7y
Thank you for taking the time to leave your feedback. We want you to know that your review has been received. Also, that your feedback provides great value to the company.
1.0
13 May 2017
Recommend
CEO approval
Business outlook

Pros

The pay is good.

Cons

Upper management keep moving staff around. They only care about the bottom line. Patient care is lost in the numbers. The company is very unstable and it needs an overhaul on how they run their offices. Worst "corporate support" is more like "corporate will not support". This company does so much fraud I'm surprised they keep popping up everywhere. But it will catch up, sooner than later.

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West Coast Dental Response
7y
Thank you for taking the time to provide honest feedback. We always love to learn more about experiences and how we can improve.
Viewing 1 - 3 of 526 Reviews

Glassdoor has 532 West Coast Dental reviews submitted anonymously by West Coast Dental employees. Read employee reviews and ratings on Glassdoor to decide if West Coast Dental is right for you.