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West End Strategy Team

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West End Strategy Team Reviews

2.1

23% would recommend to a friend

(24 total reviews)

Matt Dorf

11% approve of CEO

West End Strategy Team has an employee rating of 2.1 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an average working experience there. The West End Strategy Team employee rating is 44% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

24 reviews
2.0
20 May 2026

Proceed with caution...

Recommend
CEO approval
Business outlook

Pros

Junior co-workers were trauma-bonded which facilitated friendship.

Cons

The company had a very low retention rate, especially among people of color. Most senior leadership were the longest-tenured employees and all white. Budget constraints were consistently raised across teams, often limiting morale. Folks were given false promises around formal reviews and growth opportunities. There is also a strong culture of favoritism that has impacted team dynamics and opportunities. Even though the company has been around for 10+ years, the environment still felt like a startup, with major operational changes, including binary-level tracking, rolled out without proper training, documentation, or clear processes. The CEO also maintains a culture of surveillance over teams, which often creates a lack of trust and unnecessary stress. In some cases, client missions and priorities directly contradicted each other, creating confusion and questioning morals.

1.0
2 Oct 2025

Unsupportive culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are occasional opportunities to learn new skills, used to have some good managers.

Cons

The worst place to work. I would give zero stars if I could. Leadership fosters a toxic work environment; decisions are often driven by favoritism rather than merit. Lack of transparency and accountability at the management level. Feedback is not welcomed, and employees who speak up often face subtle retaliation. There is incredibly high turnover due to burnout, low morale and limited opportunities for growth and recognition. I would warn all future applicants and deter them from applying.

1.0
9 Sept 2025

IF YOU’RE ABOUT TO APPLY TO THE STRATEGIST ROLE - DONT

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s challenging to put into words how little I recommend working here. I was warned by many to not accept the West End offer - including former and current employees. However I was fooled into believing the CEO, when he went on about positive change during my interview. The truth is, the lack of business structure at this firm will be the reason it inevitably fails. In 2024, WEST experienced a mass exit of almost all their lower level employees. They pivoted into mass hiring, and I remember starting and feeling excited about the potential for positive growth. And a year later, laid off a quarter of their staff

Cons

There is NO diversity here either.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 31 West End Strategy Team reviews submitted anonymously by West End Strategy Team employees. Read employee reviews and ratings on Glassdoor to decide if West End Strategy Team is right for you.