West Shore Home Reviews

3.1

45% would recommend to a friend

(509 total reviews)
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B.J. Werzyn

56% approve of CEO

51% positive business outlook

West Shore Home has an employee rating of 3.1 out of 5 stars, based on 509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Shore Home employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

509 reviews
2.0
11 Apr 2024
Recommend
CEO approval
Business outlook

Pros

There is plenty of money to be made. You will have to put it long hours for it. High performers are earning $200k+, mid-range to low performers still bring in $100k+.

Cons

Your schedule is never set in advance. It may appear to be set, but it is subject to change on a dime. Schedule updates are sent via text; meaning, that you must constantly check your phone while driving. A typical day might look like this: you drive 1h30m to get to your morning appointment. A few hours later you pack up your car, check your phone, and realize you've been given an evening appointment 15 minutes from your house. Good news, you think you can head home, rest up, work on administrative tasks, and get ready for your evening sales call. You pull into your driveway, ready to work on paperwork, check emails, and reply to salesforce notifications; which must be replied to immediately or you will be reprimanded. Then, you realize you got another text, informing you that an afternoon appointment has been added. Said appointment is 2h15m back the way you came. Let's add that up: 1h30m to your first call, 1h30m back home, then 2h15m to go back then way you came, then 2h15m to come back home again for your evening appointment. This type of day occurs once a week at a minimum. So, you'll end up spending time in grocery store parking lots waiting anxiously for texts to come in about your next appointment before you dare to head into the dentist, pick up your kids, run an errand, etc.

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West Shore Home Response
1y
Thank you for the detailed review. While we are glad you felt well compensated for the work, we will take note of the schedule as this is something we are always trying to improve upon.
2.0
13 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Freedom on the road, no micro managing, rarely having to go into the office, base salary

Cons

Commission is fair but lots of financially rejected deals (bad credit) means you don’t get paid for it, heavily based on the lead you get whether or not you will sell, no mileage reimbursement, buy a junk car because yours will be ruined, working 6 days a week, hard to do if you have a family, reps are dinged on everything from sales to appointments who aren’t even home its your fault, high turnover, no prequalifying of leads based on affordability, over hiring so reps don’t get a lot of apts a day.

1.0
10 Dec 2017

Don’t let them fool you

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good health benefits Smaller company Nice incentives Good pay

Cons

West Shore has Horrible sales management. They run the place on fear tactics. Horrible turnover, employees feel like they are going to be fired at any second. Several told me that they felt they had to have a “plan B” at all times because they didn’t know if they would be fired today. CEO is rude. Don’t bother saying hello in the hallway. He will just look and you and keep walking. Initial training for inside sales consists of being convinced by management to drink the West Shore Kool-aid and lots of role playing. Once that is over you are thrown to the wolves on the phone and expected to know how to use the computer system after having never been exposed to it in training. If you want to work there don’t expect it to be long term.

Viewing 1 - 3 of 509 Reviews

Glassdoor has 513 West Shore Home reviews submitted anonymously by West Shore Home employees. Read employee reviews and ratings on Glassdoor to decide if West Shore Home is right for you.