Does Which? pay their employees well?

According to anonymously submitted Glassdoor reviews, Which? employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Which?. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Which??

66% of Which? employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Which? 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Which??

Content Writer (8) , Manager (7) , Customer Service Representative (5) , Senior Researcher/Writer (5) , Customer Service (4) , Member Services Advisor (4) , Researcher/Writer (4) , Software Engineer (4) , Anonymous (3) , Customer Service Advisor (3) , Product Manager (3) , Sales and Service Advisor (3) , Senior Developer (3) , User Experience Designer (3) , Adviser (2)

What are the pros of working at Which? according to real employee reviews?

"Great people in the team on the people on the ground trying to get stuff done" ((in 55 reviews)); "Good work life balance" ((in 27 reviews)); ". Great benefits" ((in 20 reviews)); "My team are great and a real team who you could lean on for help." ((in 18 reviews)); "Great colleagues who build relations outside of work" ((in 16 reviews))

What are the cons of working at Which? according to real employee reviews?

"Management always tend to make staff feel uncomfortable, whether they are aware of this or not, I could not say." ((in 17 reviews)); "Salaries are low and unlikely to improve for several years" ((in 12 reviews)); "Low pay and you can't choose to home work full time" ((in 11 reviews)); "Senior management is completely detached from staff and make requests that aren’t grounded in reality." ((in 9 reviews)); "The managers here are the biggest bunch of crooks I’ve ever had the displeasure of working with." ((in 7 reviews))

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Which?

Which? Reviews

3.6

66% would recommend to a friend

(302 total reviews)

Anabel Hoult

64% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (302 reviews)

Which? has an employee rating of 3.6 out of 5 stars, based on 302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Which? employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

302 reviews

5.0

23 Mar 2021

Company closed

Insurance adviser

Recommend

CEO approval

Business outlook

Pros

good money, good people to work with

Cons

Company closed while I was workingt here

5.0

18 June 2026

Great culture and atmosphere, but compensation lacks competitiveness

Business development manager

Recommend

CEO approval

Business outlook

Pros

Great culture, atmosphere, location and much more.

Cons

Compensation is not ideal but everything else is fantastic

5.0

16 Feb 2026

Big focus on culture

Policy analyst

Recommend

CEO approval

Business outlook

Pros

Driven intelligent colleagues and a leadership team who really cares about creating a great culture. Positive attitude towards flexible working and committed to continuing their working from home policy with only a day a week in the office.

Cons

None that I can think of.

Viewing 1 - 3 of 302 Reviews

Jobs at Which?

Public Affairs Officer

London, England

GBP 30K - GBP 32K /yr

GBP 50K - GBP 53K /yr

(Employer provided)

View job

Senior researcher/writer - Nutritionist FTC 12 months

London, England

GBP 36K - GBP 44K /yr

GBP 84K - GBP 97K /yr

(Employer provided)

View job

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Company closed

Great culture and atmosphere, but compensation lacks competitiveness

Big focus on culture

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