Whitbread Reviews

Updated 12 Aug 2020

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3.4
59%
Recommend to a Friend
59%
Approve of CEO
Whitbread Chief Executive Officer Alison Brittain
Alison Brittain
148 Ratings
Pros
  • "good working environment, great people to work with(in 22 reviews)

  • "If you want to work with nice people in a known name it can give you that(in 20 reviews)

Cons
  • "Long hours - contracted 48 hours over 7 days(in 33 reviews)

  • "The directions from the head office not always clear(in 22 reviews)

More Pros and Cons
  1. "Okay"

    3.0
    Former Employee - Server/Waiter 

    I worked at Whitbread full-time

    Pros

    Can have good hours for students

    Cons

    Management needs a lot of work

  2. "Ok part time"

    3.0
    Former Employee - Aggregate Industries in Glasgow, Scotland

    I worked at Whitbread part-time

    Pros

    Flexibility, Good team environment, vibrant location

    Cons

    Shorter hours available the place of work was aged


  3. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead - Learning and Development in Worcester, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Whitbread full-time

    Pros

    Very people Focussed and care about their employees

    Cons

    None really a good company to work for

    Continue reading
  4. "Good for students"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter 

    I worked at Whitbread part-time

    Pros

    Flexible, good tips, nice staff

    Cons

    there will always be rude customers from time to time

  5. "More recognition to the team's effort wanted"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Duty Manager in Birmingham, England

    I worked at Whitbread full-time for more than 3 years

    Pros

    Nice team, flexible hours, opportunities to get hired easily

    Cons

    The directions from the head office not always clear. The basic staff who worked really hard not enough appreciated. Everythings works based on connexions not merit.

  6. "Honest Values"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Operations in Dunstable, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 8 years

    Pros

    The customer us really at the heart of all decisions, internally and externally. They look after employees with fairness and sincerity not found in a lot of big companies.

    Cons

    Career progression can be tricky with no clear pathways

  7. Helpful (1)

    "Awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chef in Exeter, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Whitbread full-time for less than a year

    Pros

    There is none. Everyone is rude or on drugs

    Cons

    Overworked, underpaid blamed for everyone elses mismanagment

  8. COVID-19

    "Great Company - Customers and Employees come first"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Dunstable, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Whitbread full-time for more than 3 years

    Pros

    Company with a rich history of continually evolving with the aquisition/development and sale of brands and exploring emerging markets. During the corona virus pandemic customers and employees have been the number one priority. Topping up all salaried employees to 100% and keeping hotels open to key workers at a cost to the business

    Cons

    Culture can be too soft at times

    Continue reading
  9. "Good tips"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress in Manchester, England
    Recommends
    Positive Outlook

    I have been working at Whitbread full-time for more than a year

    Pros

    Fun team Fair company to work for

    Cons

    Pay is min wage- could be little higher considering hours are long

  10. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Many Role Over 10 Years 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Whitbread full-time for more than 10 years

    Pros

    Supportive and great delvelopment opportunties

    Cons

    Sometime expect to much and 24 hour support for sites

Found 508 reviews