Whitcoulls Reviews

3.8

82% would recommend to a friend

(41 total reviews)

43% positive business outlook

Whitcoulls has an employee rating of 3.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Whitcoulls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

41 reviews
3.0
26 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Some awesome coworkers, get to know what books are good and what are not, also some reading copies of books available to bring home and read, and store discounts

Cons

Bad customers, if the manager likes you then your experience will be better, if they don't then that's another thing to deal with, no leave during December

4.0
20 July 2021
Recommend
CEO approval
Business outlook

Pros

~Great job when studying - store management are great at working around availability in regards to Uni, and heaps of extra hours become available during summer/Christmas so is a great way to earn/save while studying ~Staff discount card that gets you pretty great savings at Whitcoulls, Farmers, Stevens, Pascoes, Goldmark, and Stewart Dawsons ~Opportunity to get free books ~Opportunity for advancement - I was twice asked if I was interested in becoming a supervisor ~Depending on your store manager, you may be able to be in charge of creating the music playlists (both general and Christmas) ~If you're in a smaller store, you can merchandise stock, which is fun and keeps you busy so time goes a lot faster

Cons

~Little to no chance for pay increase (I was paid minimum wage for three years and only got paid more when the minimum wage increased) ~Karen customers were pretty rare (I only twice personally experienced such wrath of entitlement), but my advice is to just get the supervisor/manager to deal with them straight away - you are not paid enough to put up with that crap ~Can't take any leave in December until Boxing Day (or possibly until the New Year) ~Listening to non-stop Christmas music from late-November until Christmas Eve ~Time can seriously drag when it gets quiet - prepare to do a lot of laps around the store and pretending to look busy by "tidying" stock

Viewing 1 - 3 of 41 Reviews

Glassdoor has 44 Whitcoulls reviews submitted anonymously by Whitcoulls employees. Read employee reviews and ratings on Glassdoor to decide if Whitcoulls is right for you.