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      Wider Circle

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      Wider Circle Reviews

      3.9

      70% would recommend to a friend

      (60 total reviews)
      avatar

      Darin Buxbaum

      85% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Culture and values

      4.1

      Diversity and inclusion

      4.0

      Work/Life balance

      3.9

      Senior management

      3.7

      Career opportunities

      3.3

      Compensation and benefits

      Wider Circle has an employee rating of 3.9 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wider Circle employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      60 reviews
      1.0
      7 July 2026

      A lot of trouble for a glorified call center

      Community associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Mostly remote, provided equipment for the most part.

      Cons

      Remarkably poorly managed, manager was not prepared to lead a team, provide support, or receive any feedback. In person events did not correspond to our place of residence like we were told it would leading to higher than expected travel expenses. Management refused to be held accountable for constantly shifting goal posts and would be quick to punish missing increasingly unachievable goals. Management seemingly didn’t understand statistics and would blindly insist that more calls would eventually equal a higher engagement percentage. It never did. Insisted on unhealthy work/home balance. Encouraged recruiting friends and family members for free volunteer work to meet unrealistic goals. Encouraged to work odd or irregular hours that were not in the hiring language. Employees were seen as disposable, and would be scapegoated for management level failures. Shady hiring practices (contract vs full time etc) Opportunities to climb internally were given mostly through nepotism

      1.0
      10 Mar 2026

      One of the Worst and Most Cruel Companies I Have Worked for

      Community engagement specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home, and you just have to excessively call people all day long like a call center.

      Cons

      I have never worked somewhere in my life that withheld raises from its staff based on “performance” when the performance that is asked of each of us is wildly inconsistent. We are not given the tools to succeed. In fact we are often set up to fail so that upper managements failures fall onto us, the little people. It’s easier to point fingers at the people who make less than you. Even when you bring these concerns to other departments, it is covered up by those who are taught to do so. We do not help the community, we call people to make money back for insurance companies so they can charge state programming. It’s disingenuous and they are aware but hire uneducated people who aren’t able to advocate for their rights. There is absolutely no room for growth either.

      avatar
      Wider Circle Response
      4mo
      Thank you for sharing your perspective. At Wider Circle, we are committed to transparency and value the honest feedback of our team members. I hear your frustrations regarding performance and compensation. Our "Pay for Performance" model is designed to reward excellent work, but for that to be fair, it requires clear expectations and the right tools. While our goals must sometimes shift to meet changing customer needs, we are dedicated to communicating those changes and updating our tools to support the team members doing the work. Regarding our mission: Wider Circle is dedicated to the health and well-being of vulnerable populations. Our goal is to create meaningful community connections that reduce loneliness. Partnering with health plans is one business model that allows us to provide these vital services to members at no cost to them. I also take your concerns about growth opportunities seriously. To provide some context on our commitment to employee growth, roughly 15% of our frontline employees were promoted in our most recent review cycle, including teammates in Field Team, Contact Center, and Case Management roles. I am sincerely sorry that you have felt disempowered during your time here. I would value the opportunity to listen to your concerns directly if you are open to a conversation. Best regards, David H. VP, Human Resources
      Viewing 1 - 3 of 60 Reviews
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      ReviewsWider Circle reviews

      Glassdoor has 80 Wider Circle reviews submitted anonymously by Wider Circle employees. Read employee reviews and ratings on Glassdoor to decide if Wider Circle is right for you.