There is a group of people in the customer service department that control the working environment and are responsible for the high staff turn over. They do this through bullying, gaslighting and character assassination. If you get on the wrong side of them, their mission is to make you leave. Management are fully aware of this yet the main ring leader of this group is still employed there. Once that person’s current group of friends realise what’s happening and walk away, they build a new group of friends around them and the cycle starts again. This has been happening for years. If you are a narcissistic, corporate psychopath, you’ll do well here. If not, I would avoid like the plague.