Does WorkCover Queensland pay their employees well?

According to anonymously submitted Glassdoor reviews, WorkCover Queensland employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WorkCover Queensland. This rating has been stable over the past 12 months.

How satisfied are employees working at WorkCover Queensland?

37% of WorkCover Queensland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WorkCover Queensland 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at WorkCover Queensland?

Customer Advisor (30) , Claims Representative (15) , Customer Manager (5) , Manager (5) , Customer Service Representative (CSR) (3) , Anonymous (2) , Business Analyst (2) , Case Manager (2) , Claims Adviser (2) , Claims Assessor (2) , Claims Manager (2)

What are the pros of working at WorkCover Queensland according to real employee reviews?

"• There are some really great people working in this business who are only too happy to share their knowledge and experience with you." ((in 17 reviews)); "Great work life balance." ((in 10 reviews)); "Salary is good for the work" ((in 6 reviews)); "Flexible work from home." ((in 6 reviews)); "good training and lots of support." ((in 5 reviews))

What are the cons of working at WorkCover Queensland according to real employee reviews?

"No career progression available due to a flat structure" ((in 6 reviews)); "Poor leadership everywhere." ((in 6 reviews)); "Management has high expectations and this role (claims representatives )at this organisation does the most work in my opinion." ((in 5 reviews)); "Consistently high workloads that" ((in 4 reviews)); "Nepotism at CEO level is disgraceful." ((in 3 reviews))

What are the top reviewed WorkCover Queensland locations?

Brisbane , Adelaide , East Brisbane

WorkCover Queensland Reviews

2.9

37% would recommend to a friend

(114 total reviews)

Michael Pennisi

48% approve of CEO

44% positive business outlook

WorkCover Queensland has an employee rating of 2.9 out of 5 stars, based on 114 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WorkCover Queensland employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

114 reviews

2.0

17 June 2026

Just bring back the old guard

Anonymous

Recommend

CEO approval

Business outlook

Pros

Salary, work life balance exists

Cons

Upper management makes poor decisions, poor communication from the top, decreased engagement survey but failed to address the survey results, maybe they hope people will forget and move on

1.0

14 June 2026

Toxic environment with no support for employees

Senior business analyst

Recommend

CEO approval

Business outlook

Pros

There are absolutely no pros to working for this organisation

Cons

The most toxic company I have worked for in more than 20 years. The Head of Business Analysis provided no support to her team. I was placed in a BA role in a specialty that I had no experience in and then they wondered why I was not successful. Complaints were not even questioned even though they were totally untrue. Do not even think about working here.

5.0

9 Apr 2026

A company that embodies its core values

Customer advisor

Recommend

CEO approval

Business outlook

Pros

The investment in creating a workplace that embodies all that it advocates for with customers, allied health, employers and internal team members constantly impresses me.

Cons

Mental health care claims continue to grow, but I’m feeling positive that WorkCover will continue to focus and invest in this area.

Viewing 1 - 3 of 114 Reviews

Jobs at WorkCover Queensland

Service Desk Representative

Claims Onboarding & Learning Administrator